Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.1/5 1,585 reviews

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Description

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym, heated swimming pool and sauna

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Portside Table

Discover a culinary gem nestled within Novotel. The Portside Table is a haven for food enthusiasts. Immerse yourself in a world of delectable flavors, where skilled chefs craft culinary masterpieces with passion and creativity.

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 500 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,585 reviews

TripAdvisor Rating  4.0/5  2,442 reviews

Wouldn't stay anywhere else in Southampton!

TripAdvisor rating 5.0/5

lee c TripAdvisor review

Just returned from a wonderful weekend break at the Novotel. This hotel is the meeting place for our family and we have stayed at least a dozen times. A great location, very close to the shopping centre and restaurants. We could not fault the rooms, the pool/gym/sauna area, the drink selection, the service and the staff (a special shout-out to Brian the Manager and Chin our restaurant waitress!). The breakfast and bar staff were so accommodating for the large group of 20+ family members and were always friendly, polite and really looked after us. The room maids and receptionists were also so helpful. The breakfast was perfect- a great full English, pancakes and nutella for the kids and lots of other nice fruits, cheeses, croissants etc. Warm and always well stocked- they had everything! A group of ten of us ate out in the restaurant on the Saturday night and we had starters and a wide selection of mains and puddings and everything arrived at the same time, cooked fresh and was absolutely D.E.L.I.C.I.O.U.S! A good price too! The kids had a great time in the warm pool, as did some of the adults. We will definitely be back ...in fact we have been going to this Novotel since 2006 and the hotel seems to be 'modernised' every time we go back.

Customer review rating 5.0/5

Jolanta Families - Confirmed reviews ALL

Thank you very much for the brilliant Stay,staff is amazing there!!!!

Dear Guest, Thank you for your kind words! We're thrilled to hear that you had a brilliant stay at Novotel Southampton and that our staff made a positive impression on you. We strive to provide exceptional service, and we're delighted that we could make your experience memorable. We look forward to welcoming you back again in the future! Kind Regards, Genevieve Afonso Novotel Southampton

Great location when sailing out of Southampton

Customer review rating 2.5/5

Jg Couples - Confirmed reviews ALL

Great location, but that’s about it. This hotel is desperate for a refurb. The rooms are so dated, and in a state of disrepair. Until they invest in this hotel, it’s only going to get worse.

Dear Joseph G., Thank you for sharing your feedback with us. We deeply apologize for any disappointment regarding the condition of the room. We truly value your patronage and honesty and we hope you will consider staying with us again in the future. Kind Regards, Maëva Latchoumanin Font desk Team member Novotel Southampton

Well located for Cruise Terminal

Customer review rating 4.0/5

Cj T. Friends - Confirmed reviews ALL

Seeing as the hotel is right next door to the Cruise Terminal, it is an easy walking distance of 5 minutes. The hotel is perfectly fine but I would not eat in TGI Fridays again as that was expensive and not very good quality.

Dear Carolyn T., Thank you for your review. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind regards, Maëva Latchoumanin Front desk Member Novotel Southampton

Excellent short stay

Customer review rating 5.0/5

Mrs J. M. Families - Confirmed reviews ALL

From the moment we arrived, we experienced extremely friendly, welcoming and helpful staff who went out of their way to make our break special. Our dog was made to feel very welcome too! We would not hesitate to return and could not fault any aspect of our visit. Thank you so much.

Dear Derek M., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Maëva Latchoumanin Front desk Team Member Novotel Southampton

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Other web-users rate our hotel

  • 786 reviews 9.1/10 Location
  • 1,382 reviews 5.5/10 Room
  • 1,166 reviews 8.4/10 Service
  • 15 reviews 4.3/10 WiFi
  • 680 reviews 4.8/10 Comfort
  • 553 reviews 5.8/10 Cleanliness
  • 535 reviews 7.5/10 Breakfast
  • 385 reviews 5.9/10 Food

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