ibis Nuernberg Hauptbahnhof 2 stars

Customer review rating (ALL Rating) 4.3/5 689 reviews

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Description

Hotel extras

  • 300 meters from Nuremberg's main station and city center

  • Sweet Bed by ibis beds for a restful sleep

  • On-site underground parking for convenient and secure parking

  • Daily chilled drinks and hot beverages at the bar

  • WIFI and SKY TV included in every room

Our accommodation(s)

Hotel location

ibis Nuernberg Hauptbahnhof

Koenigstorgraben 9, 49 26'55.7"N 11 04'59.0"E, or GPS: Hopfenstraße
90402 NUREMBERG
Germany

GPS:49.448591, 11.082909

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

In our inviting bar of the ibis Nuremberg Hauptbahnhof you will be spoiled around the clock. Reflect on your day undisturbed in the hotel lobby with a refreshing drink or a warming hot beverage.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  689 reviews

TripAdvisor Rating  4.0/5  1,051 reviews

well located hotel

Customer review rating 4.5/5

P. Business - Confirmed reviews ALL

short business trip with quiet location and good quality room and great wifi

Dear Mr. SCULL, On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, The team of the ibis Nürnberg Hauptbahnhof

Good value, spacious rooms, great location

Customer review rating 4.5/5

Brenton Couples - Confirmed reviews ALL

Close to old town and station, parking (at a fee) is good, the rooms are large enough for two people with suitcases. Comfortable beds, good towels, very quiet. Hanging space and plenty of power points. Bathroom a bit small but adequate. I needed another pillow and the cleaning lady was very kind and helpful. The reception staff need a reminder about being more friendly and acknowledging clients who are standing before them. A good hotel and great value.

Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Ibis Nürnberg Hauptbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and your room in particular. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Nürnberg Hauptbahnhof

not very good

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

internet connection was very poor and factiliy inside room were missing (e.g., iron, water bottle, mini bar)

Dear Mr. G., Thank you for taking the time to tell us about your experience at the ibis Nuernberg Hauptbahnhof. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. But please allow us to point out that the missing room facilities do not belong to the standards of our hotel category. We hope to welcome you as our guest again. Yours sincerely, The team of the ibis Nürnberg Hauptbahnhof

ok

Customer review rating 2.5/5

Sergiu D. Business - Confirmed reviews ALL

Room was nice and clean. Did not like because we had a fire alarm on 11th of March and nobody told us what was the issue afterwards. We were out in pijamas in low C degrees temperature. Also one fire escape door was locked and we could not use it.

Dear Mr. D., We sincerely apologize for the problems regarding the fire alarm and the communication about it that unfortunately caused inconveniences for you. We appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. We would be honored to welcome you again at Ibis Nürnberg Hauptbahnhof. Best regards, The team of the ibis Nürnberg Hauptbahnhof

Fire alarm in middle of the night

Customer review rating 2.0/5

S.a. Business - Confirmed reviews ALL

I was woken up by fire alarm going off at 23:35 (it may have been sooner, as I didn't comprehend what was happening at first). Had to stand outside with the other guests for 12 minutes while fire brigade checked the building. No one seemed to be in charge. It would have been good if the hotel Fire Marshal had worn some form of identification (i.e. a fluorescent and/or reflective tabard with IBIS Fire Marshal written on it). People didn't know what to do or where to stand, so they collected around the hotel doors. A couple even went into the garage to retrieved their car! Someone said it was safe to reenter the building, but it wasn't clear who this person was! The alarm was disorientating. Instead of a buzzer and the words "Fire Alarm, Leave The Build" being sounded, it would be better if the alarm said "Fire Alarm, This Is Not A Drill, Leave the Building". The Fire Exit signs need to be clearer and more obvious, especially on the stairs and doors. No one seemed to know what had caused the false alarm, either when we reentered the building or the following day. Needless to say I had a bad night's sleep, which negatively affected the rest of my visit to Germany. It could have been worse. There could have been a fire and my not responding quickly to the alarm could have been the difference between life and death. The experience has not put me off stopping at the hotel again, but it will be a consideration if I book in the future.

Dear Mr. A., We sincerely apologize for the deficiencies and human errors regarding the fire alarm that unfortunately caused inconveniences for you. Sorry to learn that our information and communication during the alarm was less than satisfactory. We appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Thank you for your effort to provide feedback for us. We would be honored to welcome you again at Ibis Nürnberg Hauptbahnhof. Best regards, The team of the ibis Nürnberg Hauptbahnhof

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Other web-users rate our hotel

  • 686 reviews 9.7/10 Location
  • 688 reviews 5.7/10 Room
  • 486 reviews 8.7/10 Service
  • 15 reviews 5.2/10 WiFi
  • 426 reviews 4.2/10 Comfort
  • 387 reviews 8.9/10 Breakfast
  • 252 reviews 7.5/10 Cleanliness
  • 37 reviews 4.9/10 Food

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