Novotel Bucharest City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,664 reviews

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Description

Hotel extras

  • Free WiFi, ergonomic work space, LCD TV

  • Heated indoor pool, hammam, gym.

  • Private parking available

  • 5 minutes' walk to metro and buses

  • 20-minute walk to the Palace of Parliament

Our accommodation(s)

Hotel location

Novotel Bucharest City Centre

Calea Victoriei 37B Sector 1
010061 BUCHAREST
Romania

GPS:44.436997, 26.097497

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE VICTORIEI 37

Winestone Victoriei 37 pairs accessible, regional-inspired cuisine with a creative selection of Romanian and international wines, in a vibrant and sophisticated setting.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 280 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,664 reviews

TripAdvisor Rating  4.5/5  2,476 reviews

Certificate of excellence 2024

AVOID THIS HOTEL

TripAdvisor rating 1.0/5

Madonna O TripAdvisor review

Really BAD hotel AVOID , looks great in pictures , but it’s not ! The windows in EVERY hotel room do NOT open , the air conditioning is VERY poor , the gym is really small with several pieces of equipment missing , the restaurant has very limited vegan /vegetarian food . The reception staff are not the best . The only good thing about this hotel is the breakfast, the breakfast staff are lovely , apart from the manager with suit /jeans glasses on , he’s not so great . My advice . Look at hotel lido down the road , lovely hotel , nice food , good gym , lovely staff .

Terrible staff - nice rooms

TripAdvisor rating 1.0/5

Harley69rocker TripAdvisor review

Unfortunate hospitality, I’ve been at around 500 hotels the last 30 years in my profession and this one is for sure the worst. The hotel as such is very much ok but, the staff, I’ve never met so ignorant/arrogant people in my life working in a hotel. Check in is normally around 3pm but when arriving they simply tell you the room is not ready. This is after 3pm and that would have been ok BUT the attitude, mamamia, arrogance DELUXE. It seems they dont give a **** when the room is ready. A simple smile would help out a lot but no. After approaching the front desk kindly 2 times in an hour I gave up. I simply sat in the bar until a bartender kindly told me tge room is ready. Again, rooms are nice and the surroundings lovely BUT, l’ll avoud this hotel until the front desk staf has been replaced

Impossible to park and impossible to get out of the city center by car the next day

Customer review rating 2.0/5

Freddy O. Solo - Confirmed reviews ALL

I know it will sound snobbish but even though the hotel is situated in the city center and it’s clean, the windows are fixed so that you could not open it, you could connect your electronic devices on one side of the bed and on the opposite side of the room far to the bed. Breakfast is served starting 7 o’clock in the morning so if you have a flight in the morning, also, it will be impossible to eat because you have to consider the morning traffic that will take you 30 or 40 minutes to exit city center. No flexibility whatsoever for a breakfast box, for example not even for a coffee. Furniture is old as Moses reception people are slower than snails. I’m sorry to say that, but it’s the last time that I will go there

Dear Mr. O., We sincerely apologize for the inconvenience you experienced with our parking facilities and the challenges you faced while trying to leave the city center by car. Your feedback is valuable to us, and we will address these issues to enhance the overall guest experience. Regarding the window policy, it is in place for security and safety reasons, but we understand your perspective and will take it into consideration for future improvements. As for the service speed, we will work on optimizing our reception efficiency. We regret that your stay did not meet your expectations and hope you would give us another chance to provide you with a better experience in the future. Warm regards, Dragos Vlasceanu Guest Experience Specialist

Clean hotel and friendly staff

TripAdvisor rating 5.0/5

Chiriac A TripAdvisor review

I had a pleasant experience with this hotel. Qualified staff, very friendly and attentive to our needs. Thank you, Giulia Neacsu, for your kindness and useful information. The food was delicious, served on time. The rooms were very clean and spacious. We will be back soon!

Very well located, near old town

Customer review rating 4.0/5

Sujay S. Families - Confirmed reviews ALL

Globally good experience. Hotel provides good balance of price and comfort. Breakfast was good. Very well located and near to old town.

Dear Sujay s., thank you for your positive review! We are delighted to hear that you had a good experience with us, enjoyed our well-located hotel near the old town, and found a good balance of price and comfort. We are glad you liked our breakfast too. Looking forward to welcoming you back soon. Best regards, Dragos Vlasceanu Guest Experience Specialist

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Other web-users rate our hotel

  • 1,200 reviews 9.5/10 Location
  • 1,250 reviews 6.5/10 Room
  • 1,085 reviews 7.8/10 Service
  • 35 reviews 8.6/10 WiFi
  • 816 reviews 8.6/10 Breakfast
  • 442 reviews 7.7/10 Cleanliness
  • 68 reviews 8.7/10 Bar

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