ibis Moscow Dynamo 3 stars

Customer review rating (ALL Rating) 4.4/5 1,604 reviews

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Description

Hotel extras

  • 317 rooms, 5 conference halls

  • Ground and underground parking

  • Ibis kitchen restaurant and lobby bar 24/7

  • Pets are allowed

  • Nearby: VTB Arena, Megasport, VEB Arena, Aviapark shopping mall

Our accommodation(s)

Hotel location

ibis Moscow Dynamo

Leningradsky Prospect, 37, Building 8
125167 Moscow
Russia

GPS:55.792397, 37.54347

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Guests can visit the ibis kitchen restaurant and enjoy popular Russian and international cuisine.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 65 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,604 reviews

TripAdvisor Rating  4.0/5  510 reviews

Towels and ironing equipment need replacement

Customer review rating 2.5/5

Maxim Business - Confirmed reviews ALL

Hi there, I like the hotel in general, very good location. Two points I’d like to mention - 1) Bathroom towels aren’t smell good - maybe not stored properly. Or you may add some fragrance while washing 2) Ironing room need some upgrade - table needs new cover for sure.

Dear Maxim, Thank you for taking the time to share your feedback. We are glad that in general our services met your expectations. I will definitely share your comments with my colleagues to fix the mentioned problems. We hope to meet you again at ibis Moscow Dynamo! Sincerely yours, Elizaveta Lee Sustainable Development, Quality & Administration Specialist ibis Moscow Dynamo

How to Lose an Expensive Item or the Ibis Hotel

TripAdvisor rating 1.0/5

Ilya P TripAdvisor review

While we were sightseeing in the city, expensive earrings that were in a visible place disappeared from the room. They said they would search all the trash cans and look at the cameras - the result is nothing. No one entered the room except the maid. If they are not in the trash, then where? If they "accidentally" threw them away, they would have found them. And the question is, throw away the earrings? Seriously? There is only one answer - our maid didn't take anything, we didn't find anything, your problems. Write a statement (and they knew perfectly well that we had a train in two hours and there was no time for this) - they deliberately dragged out the time, saying we will find it, we will search everything again, etc. Of course, they found nothing. A terrible feeling remained.

Dear Mr. Pugachev, We are sorry to hear your disappointment about your claimed to be lost earrings from your room. Please kindly be informed that, upon your report on one night before your departure, all our staff on duty have taken actions to find the claimed earrings, which includes security checks, garbage control and even vacuum cleaners control, until 10.00 a.m next morning. Unfortunately, there was no evidence of lost earrings. You have been notified about this around 10.00 a.m next morning. You have also been advised to call the police if you were not satisfied with our findings, apparently which have not been a chosen action at your side until your departure around 15:00. Calling the police is an individual decision in which our hotel may not have any kind of influence. Please also kindly be informed that, all our rooms are equipped with electronic safes for storage of valuable items. We would like to inform you that claims for any kind of lost items are being very seriously investigated in our hotel and we never hesitate to co-operate with security forces in case of necessity. Yours sincerely, Elizaveta Lee Sustainable Development, Quality & Administration Specialist ibis Moscow Dynamo

Cozy and nice

Customer review rating 4.5/5

Natalie Families - Confirmed reviews ALL

The atmosphere is great. The room is cozy and clean. Breakfast is delicious. There are many games and entertaining activities in a lobby.

Dear Nataliya, We very much appreciate your comments regarding your stay at the ibis Moscow Dynamo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizaveta Lee Sustainable Development, Quality & Administration Specialist ibis Moscow Dynamo

Service problems

Customer review rating 2.5/5

Haiko Business - Confirmed reviews ALL

Dear General Manager, In the past, the service and attention was much better. The current staff seem stressed and inattentive. There are no kind words or gestures when you enter or leave the hotel. It's a shame because I have been coming to your hotel for many years. Even now in the current situation, you should be happy to have foreign (European) guests.

Dear Mr. Haiko W., Thank you for taking the time to tell us about your experience at the ibis Moscow Dynamo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret to hear that your perception of our services have been negative on your last stay compared to your previous stays. In order to identify the the issues and to take corrective actions, I would highly appreciate any details that made your stay less satisfactory. Please do not hesitate to contact me directly. In the meantime, please rest assured that your comments regarding service attitude will be shared with all team members. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ahmet Yavuz General Director IBIS MOSCOW DYNAMO

Nice Place

Customer review rating 5.0/5

Ivan Business - Confirmed reviews ALL

Very nice hotel! Everything is fine as usual! Nice staff, cheap Parking and cozy rooms)

Dear Ivan, We very much appreciate your comments regarding your stay at the ibis Moscow Dynamo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizaveta Lee Sustainable Development, Quality & Administration Specialist ibis Moscow Dynamo

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Other web-users rate our hotel

  • 465 reviews 8.4/10 Location
  • 1,028 reviews 7.4/10 Room
  • 729 reviews 9/10 Service
  • 26 reviews 6.5/10 WiFi
  • 543 reviews 8.9/10 Breakfast
  • 403 reviews 9.1/10 Cleanliness
  • 104 reviews 9/10 Vibe

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