Mercure Newcastle George Washington Hotel Golf & Spa 4 stars

Customer review rating (ALL Rating) 4.0/5 869 reviews

Mercure Newcastle George Washington Hotel Golf & Spa - Image 1
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Description

Hotel extras

  • An ALLSAFE certified hotel

  • Located just 15 minutes away from Newcastle Upon Tyne

  • 8 dedicated meeting rooms accommodating up to 160 guests

  • Fully-licensed wedding venue and reception

  • Indoor pool, spa and jacuzzi located on-site

Our accommodation(s)

Hotel location

Mercure Newcastle George Washington Hotel Golf & Spa

Stone Cellar Road, High Usworth Washington, Tyne and Wear
NE37 1PH NEWCASTLE
United Kingdom

GPS:54.922823, -1.533922

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Carter & Fitch

Non contractual photo

PIZZERIA ♦ SMOKEHOUSE ♦ BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  869 reviews

TripAdvisor Rating  4.0/5  1,386 reviews

Very pleasant stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very friendly staff, good food

Thank you for your kind review. We look forward to welcoming you back in the near future

Family

Customer review rating 1.5/5

John N. Families - Confirmed reviews ALL

We were part of a wedding party booked well a year in advance the weeding was 2.30 meet and greet was @ hour before but we were told could not get in our rooms till 3.00 we were hoping to get ready in our rooms before hand …. A fire alarm went off 4.10 in the morning but with no explanation

Thank you for your review. As you were attending the event which started before our check-in time, you would have needed to request an early check in if this was required. As you can imagine, there was a great number of early check in requests on that day. Whilst we accommodate as many of these requests as we can, we can not guarantee that any room will be ready before this time. With regards to the fire alarm, unfortunately this is completely beyond the hotels control. Had you have evacuated the hotel on hearing the alarm, as instructed on the fire action notices in you room and around the hotel, you would have been informed by our team that this was a false alarm. That being said we are reviewing our communication policy to ensure the team followed the procedure in place. Your safety is of the utmost importance to us, and I am glad that the alarm system worked as it should to ensure yours and the rest of our guest's safety Best Regards Hotel Management

Enjoyable stay

Customer review rating 5.0/5

B. T. Friends - Confirmed reviews ALL

The staff were friendly and welcoming, the room was very clean with a powerful shower.

Thank you for your kind review. We look forward to welcoming you back in the near future

Comfortable stay

Customer review rating 4.5/5

Julia P. Families - Confirmed reviews ALL

Second time for us as well located close to our son. Enjoyed a nice breakfast and use of the pool. We shall return!

Thank you for your kind review. We look forward to welcoming you back in the near future

Relaxing break - highly recommend. Location perfect. Hotel standard high.

TripAdvisor rating 5.0/5

AlexandraAshbrook Couples - TripAdvisor review

Stated for 2 night April 2024. Start to finish an excellent experience. Ample parking, room very clean, staff could not do enough for you, ate at the Carter & Fitch twice, we enjoyed it that much. Plenty breakfast choices. Highly recommend.

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Other web-users rate our hotel

  • 197 reviews 8.7/10 Location
  • 1,060 reviews 6.5/10 Room
  • 793 reviews 8.1/10 Service
  • 381 reviews 6.5/10 Cleanliness
  • 320 reviews 6.5/10 Breakfast
  • 198 reviews 5.7/10 Wellness Area
  • 197 reviews 5.4/10 Value
  • 116 reviews 4.5/10 Pool

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