Mercure Okinawa Naha 3 stars

Customer review rating (ALL Rating) 4.4/5 1,846 reviews

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Description

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Mercure Okinawa Naha

3-3-19 Tsubogawa, Naha
900 0025 OKINAWA
Japan

GPS:26.205548, 127.679079

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

BISTRO DE LA MER

The Bistro de la Mer features both international and Okinawa cuisines. The lunch buffet is one of the most popular in Naha City!

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 80 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,846 reviews

TripAdvisor Rating  4.0/5  892 reviews

Excellent

Customer review rating 4.5/5

Jenny Families - Confirmed reviews ALL

baby-friendly, staff are good and the hotel provide baby stroller and bathtub. And hoping the hotel could provide baby bottle sterilizer too.

Dear Guest, thank you for staying with us and taking the time to tell us about your experience at Mercure Okinawa Naha. We are very delighted that you have appreciated our hotel's location and that you have enjoyed your stay & our hospitality. Thank you so much for considering about the access to our hotel and the location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercure Hotel Okinawa Naha Front Office Staff

Excellent Location, Exceptional Hospitality

Customer review rating 5.0/5

Jun Y. Couples - Confirmed reviews ALL

My stay at the Mercure Okinawa had certainly exceeded my expectations. 1. Check-in: Process was very smooth. Shout out to Mark for being so kind to us. 2. Room: Opted for a Deluxe Room, which is a decent sized room for 2 guests. It was clean and the beds were very comfortable. The only drawback was that the room looked very dated, and perhaps in need of modernisation. 3. Location: Excellent, only a minute walk to the monorail station. Many convenience stores, restaurants nearby. 4. Breakfast: The buffet spread available was not the best, but considering the price, I think it was decent. They have western and Japanese dishes available. 5. Parking: The hotel uses mechanised parking situated at the back of the hotel. Very convenient but sometimes we may need to wait 5-10mins in order to retrieve our car. 6. Others: One interesting perk was that Accor members can get access to their “lounge”, which is essentially the restaurant where breakfast is served. If I remember correct, the lounge opens in mid afternoon till 10pm. I must say I was very impressed, and had enjoyed the refreshments that were available. Overall, I would definitely choose to stay here again if I am back in Naha.

Dear Guest, thank Y. for staying with us and taking the time to tell us about your experience at Mercure Okinawa Naha. We are very delighted that Y. have appreciated our hotel's location and that Y. have enjoyed your stay & our hospitality. Thank Y. so much for considering about the access to our hotel and the location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank Y. again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercure Hotel Okinawa Naha Front Office Staff

Amazing stay.

Customer review rating 5.0/5

Z. Business - Confirmed reviews ALL

Hotel is clean and good service. Hope that the pillows will be better. Overall its a good service.

Dear Guest, thank you for staying with us and taking the time to tell us about your experience at Mercure Okinawa Naha. We are very delighted that you have appreciated our hotel's location and that you have enjoyed your stay & our hospitality. Thank you so much for considering about the access to our hotel and the location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercure Hotel Okinawa Naha Front Office Staff

Well located, good accor benefits

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Dated hotel and need some updating

Dear Guest, thank you for staying with us and taking the time to tell us about your experience at Mercure Okinawa Naha. We are very delighted that you have appreciated our hotel's location and that you have enjoyed your stay & our hospitality. Thank you so much for considering about the access to our hotel and the location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercure Hotel Okinawa Naha Front Office Staff

Great Stay

Customer review rating 5.0/5

Pleng Families - Confirmed reviews ALL

Thank you everyone in the hotel for such a wonderful stay, perfectly clean, steategic location, great breakfast.

Dear Guest, thank you for staying with us and taking the time to tell us about your experience at Mercure Okinawa Naha. We are very delighted that you have appreciated our hotel's location and that you have enjoyed your stay & our hospitality. Thank you so much for considering about the access to our hotel and the location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercure Hotel Okinawa Naha Front Office Staff

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Other web-users rate our hotel

  • 1,739 reviews 9.5/10 Location
  • 1,392 reviews 8.1/10 Room
  • 1,165 reviews 9/10 Service
  • 37 reviews 8.8/10 WiFi
  • 699 reviews 6.1/10 Comfort
  • 604 reviews 8.6/10 Breakfast
  • 549 reviews 8.7/10 Cleanliness
  • 12 reviews 5.7/10 Bar

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