ibis budget Makassar Airport 2 stars

Customer review rating (ALL Rating) 4.8/5 1,631 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free WiFi and Internet Corner

  • Breakfast Area with Variance Traditional menu; open from 05.30 - 10.00 AM

  • Only 2 minutes by walking from Arrival Gate 24 hours Check-in Assistance & Luggage Storage

  • Room Service & Stall (Coffee Bike // Grab & Go)

  • Angkasa Meeting Room

Our accommodation(s)

Hotel location

ibis budget Makassar Airport

Sultan Hasanuddin Airport, Jl Bandara Baru, Sultan Hasanuddin Makassar
90552 MAKASSAR
Indonesia

GPS:-5.076544, 119.546726

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

WAROENG IBIS

Provide continental menu

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 35 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,631 reviews

TripAdvisor Rating  4.5/5  1,052 reviews

Certificate of excellence 2023

Long transit 16 to 17 march

TripAdvisor rating 5.0/5

Ardiantoarman200 TripAdvisor review

I little difficult to found this hotel😅 cause don’t have mach acces to get it here, but after ci process the staf kindly and also security help me to storage my luggage, i fells happy to stay here like my second home also time to breakfast the staff very kindly and helpfull mr iswan and team.. and for the food i like but not very cause in my island i eat only bread and pasta🍝 but its okay.. i give 9 to 10 stars 🤩, i forgot to take a pitcure togather wit him because i saw him littel busy.

good

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

hotel bersih, reception ramah, staff byk membantu

Dear iskandar m., We very much appreciate your comments regarding your stay at the ibis budget Makassar Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GENERAL MANAGER ARYONO WIBOWO

Bad and dangerous experience especially for Female guests who stay alone.

TripAdvisor rating 1.0/5

Ully J Solo travel - TripAdvisor review

One of the male staff opened my room without any permission at 4 am, when he saw i am wake up and see it, immediately the staff closed the door again. I made a complaint to reception but there was no explanation why this happened. The next day I called the reception again and asked why this happened and asked them to check the CCTV but they argued that there was a problem with the CCTV and could only follow up in the next two days. This was very bad and disappointing because of this hotel is an accor group hotel.

Mantap

Customer review rating 5.0/5

R. M. Solo - Confirmed reviews ALL

Good job

r. riska yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis budget Makassar Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, ARYONO WIBOWO GENERAL MANAGER

Disappointed Stay at Ibis Budget Makassar Airport

TripAdvisor rating 1.0/5

EPutri Business - TripAdvisor review

I was terribly disappointed during my overnight transit stay at this hotel. At around 5.30 a.m., the housekeeper opened my room door without knocking and notification. Luckily that I'm about to prepare my bags and ready to check out that morning. I addressed my complaint to the front desk, and I informed him on the accidents, he is apologize and admitted that he mistakenly had issued 2 keys with the same room number, and the other had checked out. I also addressed my complaint to the manager on duty, Mr. Hamzah. This un procedural room checking was not acceptable. It could be a safety and security issue for the guest staying in this hotel. The hotel management shall improve and re-trained their staff to follow the hotel procedure and their room management. This is not an acceptable mistake by a hotel chain like Ibis. Ibis management should do an assessment for this accident and review their chain hotel licenses. Suggest for those plans to stay in this hotel to check carefully at the front desk officer and ensure him/her that there is no duplication on the room assignment.

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Other web-users rate our hotel

  • 204 reviews 9.6/10 Location
  • 717 reviews 6.5/10 Room
  • 679 reviews 9.4/10 Service
  • 38 reviews 8.2/10 WiFi
  • 393 reviews 7.4/10 Cleanliness
  • 216 reviews 1.4/10 Comfort
  • 106 reviews 7.7/10 Breakfast

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