Mercure Istanbul Altunizade 4 stars

Customer review rating (ALL Rating) 4.3/5 90 reviews

Mercure Istanbul Altunizade - Image 1
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Altunizade Mah. Kisikli Cad, Oymaci Sok No 9 Altunizade, Uskudar, 34662 ISTANBUL, Turkey

Description

Hotel extras

  • Free WIFI

  • Free indoor car park

  • Spa and fitness facilities

  • Walking distance to Capitol shoping mall

  • Meeting facilities

Our accommodation(s)

Hotel location

Mercure Istanbul Altunizade

Altunizade Mah. Kisikli Cad, Oymaci Sok No 9 Altunizade, Uskudar
34662 ISTANBUL
Turkey

GPS:41.02507, 29.041746

Telephone
Fax +90 216 333 00 33

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MERCURE ALTUNIZADE RESTAURANT

Mercure Istanbul Altunizade restaurant serves international cuisine as well as Turkish specialities.

Your meetings and events

Room descriptions and layouts

13 

meeting rooms

From 1 to 260 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  90 reviews

TripAdvisor Rating  3.5/5  317 reviews

Acceptable

TripAdvisor rating 3.0/5

Charlene J Friends getaway - TripAdvisor review

I visited this hotel with my friend. Personally I found most staff very unhelpful and ignorant definitely try to over charge tourists. I ask receptionist about hiring someone to take us out and he quote €400 for 3 hours we found a proper tour guide for €150 for 6 hours. We visited the spa the woman on reception was extremely rude but the spa itself is nice, you have to buy a swim hat to enter the pool tho. The food in the restaurant is nice unfortunately most staff there were unhelpful with the exception of bektas and berna they are absolutely wonderful by far the best staff there.

well located, great stay, amazing service

Customer review rating 5.0/5

Nur K. Solo - Confirmed reviews ALL

really liked my stay in Mercure Altunizade, people at the reception are extremely friendly and helpful.

Dear Kılınçer, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kader BİRİNCİ Front Office Manager

Great Hotel in Istanbul close to the Vanity Clinick

TripAdvisor rating 3.0/5

Julie L TripAdvisor review

Setting the scene: 1 woman having surgery aged 63 for brow face and neck lift, her daughter and her partner, staying for 7 nights in 2 rooms, from late Jan to early Feb 24 with Vanity Clinik about 7 mins away by road/taxi at the Mercure Hotel . We paid about 100 Euros a night for a double room with breakfast per person included. First tip: Watch out for other guests and prepare yourself with scarves/ sunglassess etc if you have a weak stomach: There are a lot of people having surgery of all types staying in this preferred hotel for Vanity Clinick. Thus you get to see people with bandages, open wounds, bent over and a bit out of sorts, so be ready. Its so different in the UK where you might get hidden away in a ward for 6 days! Some reviewers have said that the reception staff at the Mercure Instanbul Altinizade are rude and offhand. I personally don't think that's the case as I think the young reception staff try not to stare at people mid recovery from surgery and are highly respectful. On a similar note, we walked down to supper in the Hotel, and didn't feel in any way that the restaurant staff were fazed by bandages and oozing heads /open hair transplants. Its important to think that the hotel Mecure Altunizade is one of the hotel choices of Vanity Clinik, but bear in mind if you chooose an alternative the traffic in Istanbul is AWFUL! Worse than LA by 100 times.

Good stay

Customer review rating 5.0/5

Ergun Ö. Business - Confirmed reviews ALL

Good stay

Sayın Ö., Mercure Istanbul Altunizade ‘de gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı,ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Kader BİRİNCİ Ön Büro Müdürü

Not 4 star

Customer review rating 2.0/5

Miss A. Solo - Confirmed reviews ALL

Wasn’t a great stay due to the reception staff. They were rude and did not accompany me taking into account I had surgery. I exchanged at the hotel and they were short changing me. I complained to the manager and was understanding. I wouldn’t stay there again.

Dear A., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kader BİRİNCİ Front Office Manager

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Other web-users rate our hotel

  • 250 reviews 8.7/10 Location
  • 311 reviews 8/10 Room
  • 454 reviews 9/10 Service
  • 18 reviews 5.3/10 WiFi
  • 222 reviews 8.4/10 Cleanliness
  • 181 reviews 7.6/10 Comfort
  • 166 reviews 9.1/10 Breakfast
  • 88 reviews 8.1/10 Value

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