ibis Sofia Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 217 reviews

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Description

Hotel extras

  • 500m from Airport Sofia

  • 24/7 shuttle service to terminals

  • Complimentary breakfast

  • Pet-friendly rooms

  • Free parking

Our accommodation(s)

Hotel location

ibis Sofia Airport

132 Mimi Balkanska Str
1517 SOFIA
Bulgaria

GPS:42.686836, 23.396133

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every day open at least 1:00 p.m. to 10:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  217 reviews

TripAdvisor Rating  3.5/5  585 reviews

Highly recommended

TripAdvisor rating 4.0/5

mati a Solo travel - TripAdvisor review

The room was very clean and comfortable! The shuttle is really helpful especially for me that traveled alone and arrived at the airport at 4:00 AM, I just called the reception and he picked me up! The breakfast was so tasty! And they had every thing on the breakfast table! The only negative point was the waiting time for the shuttle, I waited almost 1 hour for him, but the distance was too short for that time!

Terrible experience in the AMs

TripAdvisor rating 1.0/5

377filipf Business - TripAdvisor review

You should NOT go to this hotel if you want to feel safe and be respected. We had transfer booked as our flight was landing at 4am. We waited for the transfer for 45+ minutes while they were constantly saying they are on the way (the hotel is 2 mins away from the airport by car). We picked up our car from the garage and tried to leave (everything was already paid upfront). The receptionist was super rude and didnt want to let us out. Even though we paid and we were there he kept yapping about some reservation confirmation that we had to give him otherwise he wouldn’t let us go - pathetic process i could never expect from Ibis. Mario the receptionist 17.04 5am, was terrible. I’ve never seen a more appaling and disrespectful person. He kept referring to me as BRO and kept conplaining how he had 100 rooms and didn’t care about my car and my problems. I’m truly disgusted by this experience and I will never be going to this property, never Ibis anywhere in the world and will never recommend this brand to anybody that i care about. DO NOT GO THERE OR YOU WILL LIKELY REGERT IT!!!

Good stay, close the airport

Customer review rating 4.5/5

X. G. Couples - Confirmed reviews ALL

Perfect when you arrives late or you fly early. Clean. Abundant and varied breakfast.

Dear Grane X., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Very good location, clean and nice service

Customer review rating 5.0/5

Alex Families - Confirmed reviews ALL

I will highly recommend

Dear Borislav V., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Descent stay, no vegan milk

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

I found the location and service great. Didn't have vegan options at the restaurant or at breakfast (at least not soy/oatmeal milk). The smell at our bathroom were terrible (room 500).

Dear Noa K., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 820 reviews 9.4/10 Location
  • 792 reviews 4.6/10 Room
  • 842 reviews 8.1/10 Service
  • 32 reviews 6.9/10 WiFi
  • 391 reviews 3.1/10 Comfort
  • 343 reviews 6.2/10 Cleanliness
  • 285 reviews 8.5/10 Breakfast

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