Claremont Club & Spa - A Fairmont Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,274 reviews

Claremont Club & Spa - A Fairmont Hotel - Image 1
Claremont Club & Spa - A Fairmont Hotel - Image 2
Claremont Club & Spa - A Fairmont Hotel - Image 3
Claremont Club & Spa - A Fairmont Hotel - Image 4
41 Tunnel Road, 94705 BERKELEY, United States

Description

Hotel extras

  • Seasonal activities for the entire family, plus 3 hours of complimentary child care included

  • First-class Club with 10 tennis courts, and full-service gym with state-of-the-art equipment

  • Holistic wellness at the award-winning Fairmont Spa

  • Heated saline swimming pools, children’s play area and Kids’ Club

  • Pet-friendly hotel near Berkeley Hills’ hiking trails

Our accommodation(s)

Hotel location

Claremont Club & Spa - A Fairmont Hotel

41 Tunnel Road
94705 BERKELEY
United States

GPS:37.859667, -122.241893

Telephone
Fax +1 510-848-6208

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

16 

meeting rooms

From 1 to 512 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,274 reviews

TripAdvisor Rating  4.0/5  2,079 reviews

Wonderful, but some kinks

TripAdvisor rating 4.0/5

Paulette D TripAdvisor review

Loved the restaurant atmosphere and food, and the breakfast and lunch cafe, Provisions, was perfection (delicious coffee, easy and nutritious options). This is a renowned, historic hotel, I was surprised when I received multiple emails urging me to upgrade my stay, and the pressure continued when my family and I were checking in. “Oh that room is very small, you could upgrade for just $90 more a night!” when the rates are already very high. The first room we were taken to was indeed a tight fit for 2 adults and 2 teens. The wonderful bellhop called down to see if there was another room available (knowing how this historic hotel has a wide variety in room styles). The second room at the same rate was almost twice a large! If the front desk person was interested more in our comfort over an upgrade, she could have put us in this larger room initially. Very thankful for the bellhops willingness to help us have the most pleasant stay possible.

Fabulous Stay

Customer review rating 5.0/5

Kathleen S. Families - Confirmed reviews ALL

Everyone at the Claremont is so, so friendly. It's very refreshing. We were able to relax in a beautiful environment. The pools are excellent. Thank you very much for every detail. I loved the rose shampoo, conditioner, and lotion. We'll be back!

Dear Kathleen S., We very much appreciate your comments regarding your stay at the Claremont Club & Spa - A Fairmont Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful stay

TripAdvisor rating 5.0/5

Jennie O TripAdvisor review

Awesome place to have a few nights away. The restaurant and bar areas have such beautiful views. Lots of things to do in the area too. I think it would be super fun to hang out by the pool during the day and see a show at the Greek Theater at night - it's super close!

Dear Jennieo287, on behalf of myself and the entire team here at Claremont Club & Spa, A Fairmont Hotel I just wanted to take this opportunity to say what a pleasure it was to welcome you to our resort for your few nights' getaway. In addition, thank you so very much for taking the time to write & post this wonderful Tripadvisor review regarding your own personal experiences and observations. It was wonderful to read how you enjoyed our resort amenities and offerings, as well as our "beautiful views" plus I was pleased you were able to get out and about in the local neighborhood where you found " Lots of things to do in the area too". Thank you once again, as we are certainly looking forward to having the opportunity to welcome you back soon for some more pool time and a night out at the Greek Theater. Yours sincerely and thank you, Edward Roe. General Manager. Claremont Club & Spa, A Fairmont Hotel.

Customer review rating 5.0/5

Robert K. Families - Confirmed reviews ALL

hospitality from the employees was impeccable

Dear Robert K., We very much appreciate your comments regarding your stay at the Claremont Club & Spa - A Fairmont Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Greatly disappointed

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

We booked a deluxe room with 2 queens. Upon check in we were told floor 8 and 9 had no heat. We were put in 4th floor room that had zero view with rooftop blocking any outside anything. They moved us into a standard room on 5th floor unbeknownst to us . Small bathroom and 2 full size beds. The next morning we were put back into our 4th floor room after we brought this to front desk attention. Also we had problems with the heat in our room which seemed to work intermittently. The hallways and lobby were cold. Staff wearing jackets. Just an overall miss for a property of this caliber.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Claremont Club & Spa - A Fairmont Hotel. I was so sorry to learn that your stay did not live up to expectations. I reviewed your booking, and I can certainly understand how frustrating it must have been to move rooms during your stay and for one night be downgraded. I do not know why this happened, and I've spoken to the front office leadership team to ensure proper follow up takes place. At the very least after the first evening an upgrade to a different room category should have been extended. We did have an issue with one of our heating/cooling units that required a part to be shipped in but given that there is only one two-bedded room on the 8th floor and none on the 9th, this should not have been used as any sort of excuse for your room assignment. As a gesture of goodwill and to demonstrate that we can certainly do better I would like to extend a complimentary return night stay to you for your future use. Would this be meaningful to you? I look forward to hearing from you. Sincerely, Melanie Melanie Wendeler Director of Operations

In partnership with TripAdvisor

Other web-users rate our hotel

  • 170 reviews 7.6/10 Location
  • 617 reviews 7.3/10 Room
  • 626 reviews 7.7/10 Service
  • 15 reviews 6.4/10 WiFi
  • 137 reviews 3.9/10 Value
  • 119 reviews 7.7/10 Wellness Area
  • 112 reviews 4.4/10 Cleanliness
  • 40 reviews 3.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby