Fairmont Château Lake Louise 5 stars

Customer review rating (ALL Rating) 4.5/5 5,810 reviews

Fairmont Château Lake Louise - Image 1
Fairmont Château Lake Louise - Image 2
Fairmont Château Lake Louise - Image 3
Fairmont Château Lake Louise - Image 4

Description

Hotel extras

  • A wellness retreat cradled in the Canadian Rockies on the shores of Lake Louise

  • Banff National Park and the Beehive at your doorstep; outdoor activities at your fingertips

  • A heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

Our accommodation(s)

Hotel location

Fairmont Château Lake Louise

111 Lake Louise Drive, NA, NA
T0L 1E0 LAKE LOUISE
Canada

GPS:51.416787, -116.212386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

21 

meeting rooms

From 1 to 850 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,810 reviews

TripAdvisor Rating  4.5/5  10,169 reviews

Nice but costly

TripAdvisor rating 3.0/5

Judith N Couples - TripAdvisor review

We’ve driven by many times, stopped to take photos, never stayed. This time it was time cross it off our bucket list. We stayed two nights, room was small, bathroom extremely small, but quaint. Hotel is stunning, staff are helpful and delightful. Definitely caters to foreign tourists who have the dollar advantage. For locals it’s outrageously expensive, and we went during off season. Am I glad I went.. yes. Would I go again, sadly no. It’s just too expensive to enjoy our own historic area.

Customer review rating 2.0/5

Sheri Families - Confirmed reviews ALL

Very unsatisfactory wheelchair accessible room. The staff supported us and made alternate arrangements after a 4 hour wait.

Dear Sheri, Thank you for choosing Fairmont Château Lake Louise and for taking the time to share your valuable feedback with us. We deeply appreciate your insights as they are crucial in helping us enhance our services and accommodations, particularly regarding accessibility. We sincerely regret that the wheelchair-accessible room did not meet your expectations, and we apologize for the significant delay you experienced while we arranged an alternative. Please accept our deepest apologies for the inconvenience and discomfort this caused during your stay. Your specific suggestions for improving our wheelchair-accessible rooms are invaluable, and I have promptly shared your comments with our management team. We are actively reviewing our accessibility features to ensure that our hotel is comfortable and accessible for all our guests. We are eager to welcome you back and provide a more comfortable and satisfying experience. We are here to ensure your next stay is seamless and enjoyable. Thank you once again for your constructive feedback. We look forward to welcoming you again soon! Sincerely, BREE SCROOPE GUEST RELATIONS COORDINATOR Fairmont Château Lake Louise

Had a lovely time!

Customer review rating 5.0/5

Cheryl Families - Confirmed reviews ALL

As frequent fairmont guests, and frequent Gold guests, we were very pleased with our stay and our service, The gold team was very helpful and our room was clean and quiet. Food in the lounge was really good and servers in Restaurants were as well, really liked our server Saturday night in alpine social (cannot recall her name, but worked the close shift sat apr 7)

Once in a lifetime location

Customer review rating 4.5/5

Wayne Couples - Confirmed reviews ALL

Everything about the hotel was above and beyond expectations.

Not Wheelchair Friendly Accommodations

TripAdvisor rating 2.0/5

Sheri T TripAdvisor review

Very unsatisfactory wheelchair accessible room. The staff supported us and made alternate arrangements after a 4 hour wait. Before booking I recommend asking these questions: How far is the room from the elevator? Is there an automatic button to open the heavy room door? What type of flooring is in the hallway and room? Does the room meet "barrier-free standards?" Good Luck

Thank you for your feedback, Sheri T. We sincerely apologize for the initial difficulties you experienced with our wheelchair-accessible accommodations. Your insights are incredibly valuable, and we are actively working to address these concerns to ensure a more seamless and comfortable experience for all our guests. We appreciate your patience and the constructive questions you've suggested for future guests. Your experience drives us to do better, and we hope to have the opportunity to welcome you back. Please reach out to us directly at Chateaulakelouise@fairmont.com should you wish to provide further feedback or when planning your future stay with us so we can provide a more seamless experience for you. ~Fairmont Chateau Lake Louise

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,085 reviews 8.8/10 Location
  • 3,097 reviews 7.3/10 Room
  • 3,209 reviews 8.5/10 Service
  • 22 reviews 6.2/10 WiFi
  • 932 reviews 4/10 Comfort
  • 869 reviews 4.3/10 Value
  • 409 reviews 5.6/10 Cleanliness
  • 316 reviews 7.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby