Fairmont Pittsburgh 5 stars

Customer review rating (ALL Rating) 4.1/5 1,148 reviews

Fairmont Pittsburgh - Image 1
Fairmont Pittsburgh - Image 2
Fairmont Pittsburgh - Image 3
Fairmont Pittsburgh - Image 4
510 Market Street, 15222 PITTSBURGH, United States

Description

Hotel extras

  • Centrally located riverside hotel in downtown Pittsburgh

  • Centrally located riverside hotel in downtown Pittsburgh

  • 185 spacious luxury guest rooms

  • 12,000 square feet of elegant, flexible space for events

  • Only LEED Gold certified hotel in Pittsburgh

Our accommodation(s)

Hotel location

Fairmont Pittsburgh

510 Market Street
15222 PITTSBURGH
United States

GPS:40.441487, -80.001673

Telephone
Fax +1 412-773-8810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FL.2

Non contractual photo

welcome to fl.2, where unexpected details come together. a place where fresh farm eggs, locally grown produce, home baked goods, hand selected ingredients, and finely crafted cocktails are always on the menu.

Your meetings and events

Room descriptions and layouts

7 

meeting rooms

From 1 to 440 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,148 reviews

TripAdvisor Rating  4.5/5  1,182 reviews

Overpriced, average hotel

TripAdvisor rating 3.0/5

ayoubmansar TripAdvisor review

Not sure why this hotel is ranked 5 stars. It was 3 stars at best. The bed was quite nice although the room was average. I stayed for 3 nights and there was no service at all for any of the nights (no change of bedsheets, no change of towels, etc.). This may be some environmental policy where you need to "opt-in", but typically at 5 star hotels like these you would at least have the courtesy of being informed of this at check-in, or being called by the front desk after the first night to double check. Upon checking in for my king room reservation, I was instead downgraded to a double bed instead because they "ran out" of rooms. Only after being persistent, somehow a king room opened up in their system. On my second night, all 3 elevators broke down and there was a mob of guests with no way to get to their rooms. Also be aware that after 1 AM, they lock the doors to the hotel (with no way for guests to otherwise enter, e.g. with their keycard) and the single staff working the reception was away from the lobby when I wished to enter. Overall, I found it very hard to justify the $1,300 price I paid for 3 nights. Having traveled all around the world, particularly outside the U.S., you'll find the quality of service and the rooms themselves to be significantly better for a hotel branding itself as 5 stars. Maybe because it's Pittsburgh, maybe because it's the United States, but at least the price should be reflected accordingly. Throughout my stay, there was no attentiveness or effort towards service... at this point, one could just stay at an Airbnb for significantly cheaper.

Nicely Located

TripAdvisor rating 5.0/5

BLT1991 TripAdvisor review

Nicely located next to the Market Square. The hotel is much like a full-service Marriott not super high end, but it’s nice. The staff was very friendly and accommodating. The TV’s Chrome Cast (once you figured it out) was a nice feature. Hotel itself was quiet.

We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay. Best wishes, Fairmont Pittsburgh

Great hotel and staff

Customer review rating 5.0/5

Edward S. Business - Confirmed reviews ALL

The Fairmont Pittsburgh always provides an excellent experience. Great location, very attentive staff and clean and very quiet rooms. A very consistent experience every time I am there.

Dear Edward S., We very much appreciate your comments regarding your stay at the Fairmont Pittsburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Potoczek

Customer review rating 5.0/5

Justine Couples - Confirmed reviews ALL

Loved everything! Was very good. The only downside we had was the Powerful Hotel scent from room .

Dear Brian M., We very much appreciate your comments regarding your stay at the Fairmont Pittsburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Potoczek

Great stay. perfect location, amazing staff!

Customer review rating 5.0/5

Michele W. Business - Confirmed reviews ALL

I stayed at the Fairmont for 5 days. This hotel was wonderful. Connor, Alex, and the rest of the front desk staff always greeted us with a smile and were beyond helpful. They met all of our requests with ease and a cheerful attitude. We got reservations at restaurants with no issues. They provided us with amenities we asked for. Sometimes I felt like I was being a bit needy and apologized, but they were quick to assure me it was no problem at all. Ananta, the manager, was a delight to chat with. He really went out of his way to make sure we had what we needed or wanted. The staff made my visit very enjoyable. Everyone we met was passionate about their job and truly loved what they do. The hotel itself is modern with great amenities which I took full advantage of. The rooms are spacious and well designed. The bed was very comfortable. Amazing views of the city! There was a full-sized desk which made working from my room very easy. WiFi worked well. No complaints. Flr. 2 restaurant serves fantastic food. They have a new chef and a revitalized menu that is to die for. The gym was large and had every piece of equipment you would need for a full body workout. The spa was very relaxing. The locker rooms have both a dry sauna and a steam room. They provided robes, towels, and sandals for a proper experience. I didn't get to use their services such as facials, massages, or other services however based on the staff's friendliness and exuberance I'm sure it would have been wonderful. Next time! I'm traveling back to Pittsburgh again next month and have already booked at the Fairmont again. This is now my go-to hotel whenever I am in town.

Dear Michele W., We very much appreciate your comments regarding your stay at the Fairmont Pittsburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Potoczek

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Other web-users rate our hotel

  • 234 reviews 9.2/10 Location
  • 608 reviews 5.5/10 Room
  • 592 reviews 7.8/10 Service
  • 40 reviews 2.8/10 WiFi
  • 274 reviews 3.7/10 Cleanliness
  • 143 reviews 5/10 Food
  • 127 reviews 4.3/10 Value
  • 56 reviews 3.3/10 Breakfast

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