Novotel Chiangmai Nimman Journeyhub

Customer review rating (ALL Rating) 4.3/5 1,157 reviews

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Description

Hotel extras

  • The hotel is the only Novotel property in Northern Thailand

  • Enjoy our family package which offers free breakfast for children below 16.

  • This hotel is pet friendly.

  • The hotel is within walking distance to One Nimman , Maya Shopping Center and MAYA theatres .

  • The hotel is a short walk from One Nimman Art Culture and Contemporary Art Center.

Our accommodation(s)

Hotel location

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang
50300 CHIANGMAI
Thailand

GPS:18.804685, 98.96416

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOOD EXCHANGE

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 240 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,157 reviews

TripAdvisor Rating  4.0/5  152 reviews

Very good and attentive staffs.

Customer review rating 4.5/5

Jayson Business - Confirmed reviews ALL

Overall very happy with my stay. 5 star to the staffs

Dear Jayson, Thank you for choosing to stay at Novotel Chiangmai Nimman Journeyhub and for taking the time to share your positive feedback. We are delighted to hear that you had a very good experience with us and that our staff met your expectations. Your kind words will be shared with our team as it serves as a great encouragement for all of us to continue delivering exceptional service to our guests. We look forward to welcoming you back to Novotel Chiangmai Nimman Journeyhub in the near future. Warm regards, Sirisook Moore Operations Manager

Well location

Customer review rating 3.5/5

Arusa V. Couples - Confirmed reviews ALL

Well location but service was drop.

Dear Khun Arusa, I would like to extend my sincerest apologies for the challenges you encountered during your recent stay with us. It deeply saddens us to learn that we did not meet your expectations, and we truly regret any inconvenience caused. Your feedback regarding the issues with the housekeeping service and the key card malfunction is invaluable to us, and we have taken immediate steps to address these concerns with our team. Please rest assured that measures are being implemented to ensure that such incidents are not repeated in the future. We understand the importance of providing a seamless and comfortable experience for all our guests, and we are genuinely sorry for any disruption to your stay. Your satisfaction is of the utmost importance to us, and we are committed to making the necessary improvements to enhance the overall guest experience. We sincerely appreciate your understanding and patience in this matter. It is our hope that you will give us another opportunity to exceed your expectations during your next visit to our hotel. Warmest regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

Great hotel and buffet breakfast

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Nearly brand new hotel with nice, clean rooms and very well priced buffet breakfast. The only issue we had, and it’s minor, is we would have preferred a closed bathroom with a door, rather than fully open concept.

Dear Gerard S., Thank you for choosing to stay with us at Novotel Chiangmai Nimman Journeyhub and for taking the time to share your feedback. We are delighted to hear that you enjoyed our nearly brand-new hotel, the cleanliness of our rooms, and our well-priced buffet breakfast. We appreciate your constructive feedback regarding the bathroom design, and we will certainly take this into consideration as we look for ways to enhance our guests' experience. We are pleased to hear that the host of our breakfast was thoughtful and pleasant. Your kind words will be shared with our team to acknowledge their efforts in making your stay memorable. In regard to your feedback on our sustainable development initiatives, we sincerely apologize for the oversight with the towel replacement. We strive to be environmentally conscious and will take immediate steps to address this issue to ensure more sustainable practices moving forward. Thank you for your honest feedback regarding our sustainability efforts. Your input is invaluable as we continue to improve and make responsible choices for our environment. We look forward to welcoming you back to Novotel Chiangmai Nimman Journeyhub in the future. Warm regards, Sirisook Moore Operations Manager

Well located n wonderful stay

Customer review rating 5.0/5

Edward C. Families - Confirmed reviews ALL

We have a wonderful stay in this hotel ! And a lovely birthday cake from hotel! Love it. Thank you so much.

Dear Edward C, Thank you for sharing your positive experience at Novotel Chiangmai Journeyhub. We are delighted to hear that you had a wonderful stay with us and that you enjoyed the birthday cake provided by our team. Your satisfaction is our top priority, and we are thrilled that we could contribute to making your birthday celebration special. We look forward to welcoming you back to Novotel Chiangmai Journeyhub for another enjoyable stay in the future. Warm regards, Sirisook Moore Operations Manager

Easy to reach, closed by Maya Shopping Mall.

Customer review rating 4.0/5

Lilysun Couples - Confirmed reviews ALL

Room is spacious and clean. Gym is well equipped, well arranged and function well. Breakfast is quite many selection but not my taste as i like tasty food. Tried their tea time, package of masala tea and samosa vege. The samosa is very delicious. The masala tea need to improved. It is too light and cant taste the herb

Dear Lilysun, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Chiangmai Journeyhub. We are pleased to hear that you appreciated our convenient location near Maya Shopping Mall, spacious and clean rooms, and well-equipped gym. We are glad to hear that you enjoyed the samosas from our teatime package. However, we apologize for not meeting your expectations with the masala tea. Your feedback regarding the taste of the tea is important to us, and we will certainly review and improve upon it. We strive to offer a variety of breakfast options to cater to all tastes and preferences, and we regret to hear that the selections did not meet your personal taste preferences. We will take your feedback into consideration as we continually strive to enhance our guests' dining experience. We look forward to the opportunity to welcome you back to Novotel Chiangmai Journeyhub in the future and hope to exceed your expectations in all aspects of your stay. Warm regards, Sirisook Moore Operations Manager

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Other web-users rate our hotel

  • 504 reviews 8.2/10 Location
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  • 423 reviews 5.5/10 Comfort
  • 381 reviews 8.1/10 Cleanliness
  • 310 reviews 7.6/10 Breakfast
  • 75 reviews 4.6/10 Pool

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