21c Museum Hotel Cincinnati

Customer review rating (ALL Rating) 4.2/5 2,431 reviews

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Description

Hotel extras

  • At 21c, discover contemporary art in the most unexpected places.

  • The Spa at 21c is the Queen City's prime pampering destination.

  • Our restaurant, Metropole, offers a contemporary take on old world cooking techniques.

Our accommodation(s)

Hotel location

21c Museum Hotel Cincinnati

609 Walnut Street
45202 CINCINNATI
United States

GPS:39.1030112, -84.5120188999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

METROPOLE

Focused on local and seasonal offerings, chef Vanessa Miller's Metropole menu is prepared with the goal of creating a social experience for guests at the forefront.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,431 reviews

TripAdvisor Rating  4.5/5  1,840 reviews

Lovely experience

Customer review rating 5.0/5

Annitta R. Couples - Confirmed reviews ALL

Room was great, staff was friendly, helpful and respectful.

Dear Annitta, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Kennedy Director of Operations

A disappointing second stay here

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

We stayed here last year and really liked this hotel. However, our second visit was disappointing. There were several things that didn't work in the room (TV, power outlets next to beds, phone). We reported these problems but only the TV issue was addressed. Also, on our first full day there, housekeeping had not made up our room by 2:00 p.m., at which point we just asked for fresh towels and didn't have the room cleaned. Another disappointment was that the bed was super lumpy and uncomfortable.

Unusual and pleasant place to be

Customer review rating 4.0/5

Alex Business - Confirmed reviews ALL

Despite a little incident with my shirt, lost by the laundry service, I had a pleasant stay. The location of the hotel is quite convenient for work in city center, and the various art pieces, shown everywhere in the hotel make the stay unusually inspiring. Good food and personnel courtesy are a perfect bonding for the whole thing.

Dear Alessio G., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do apologize about the laundry situation. If there is anything I can do personally to make amends for this, please let me know. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, David Kennedy Director of Operations

Great stay

Customer review rating 5.0/5

J W. Friends - Confirmed reviews ALL

We booked a weekend away with good friends. Sadly we had to change plans multiple times for unexpected reasons- and each time the hotel was very helpful and accommodating. We had been waiting to make this happen for so long and the hotel and staff didn’t disappoint. Little details matter and for instance the valet noticed our car was a manual transmission.. knowing not all drivers on staff could help they had proactively moved it ahead of our call at departure to avoid us having to wait if there was a line and the other staff couldn’t drive it. Love the art, love the attention to detail. Will be back to 21c in the future

Dear Jonathan, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Kennedy Director of Operations

Great location

Customer review rating 4.0/5

Lindsay Couples - Confirmed reviews ALL

Great location, in the center of it all in downtown Cincy!

Dear Lindsay, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Kennedy Director of Operations

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Other web-users rate our hotel

  • 609 reviews 9.1/10 Location
  • 1,291 reviews 5.9/10 Room
  • 1,128 reviews 8.2/10 Service
  • 470 reviews 4.6/10 Cleanliness
  • 358 reviews 7.1/10 Food
  • 271 reviews 5.3/10 Amenities
  • 125 reviews 3.9/10 Breakfast

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