Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 588 reviews

Mercure Bedford Centre Hotel - Image 1
Mercure Bedford Centre Hotel - Image 2
Mercure Bedford Centre Hotel - Image 3
Mercure Bedford Centre Hotel - Image 4

Description

Hotel extras

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Our accommodation(s)

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 450 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  588 reviews

TripAdvisor Rating  4.0/5  211 reviews

Certificate of excellence 2023

Legendary staff

TripAdvisor rating 5.0/5

Kevin S TripAdvisor review

Stayed here with work. Rooms are clean and comfy, but their main asset is the staff. Love behind the bar is a credit to the company. She’s attentive, efficient and friendly. Nothing is too much trouble and always served with a smile. She deserves a pay rise.

No Way Is it a 4 Star Hotel - Heating not working & Other Annoyances.

TripAdvisor rating 3.0/5

jayjayjay3 TripAdvisor review

We had two rooms. In no way is this a 4 star hotel. The rooms were clean and the staff were great. Beds are super comfy.The issues with this hotel are outside the staff's control. There are no robes, slippers, hairdryer, iron in the room so not four star. The fan in the bathroom did not work which is a building regulation requirement. There are no main lights in the room only bedside lights. Why? The heater did not work and part of the front was broken off. Reception had to control it.We had three coffee capsules? There is one chair to sit although they were both double rooms. One room had a desk and no desk chair. The grout in the bathrooms is moldy and the sinks have seen better days. The carpets in the corridors are very old and the old suspended ceiling tiles are stained in places. The corridors and rooms were old and tired and need updating.The most annoying thing was the bathroom door which stuck on the sill which meant we had to force it open and closed. It is clearly an ongoing issues as the floor was worn away. It was also a large heavy door which opened into the tiny shower room. We paid more for an upgraded room where we could all sit but all we got was an extra amount of useless space with no lights or enough chairs even for two people to relax. Never used Mercure before and won't again.

Friendly Hotel By The River

TripAdvisor rating 4.0/5

Colin D TripAdvisor review

We usually visit Bedford once a year and have previously stayed at the Bedford Swan. However, since refurbishing it the staff there and the management have become very rude. So we decided to give the Mercure a go and we didn't regret it. The hotel has a 70s retro feel about it and as seems to be the case with the Mercure brand it could do with some modernisation. That said, the staff were friendlier and best of all they had a sense of humour. Check in and check out was excellent and we felt welcomed. We were allocated a room on the ground floor. The room was clean and the beds were very comfortable. The bathroom was also very clean and the toilet had a fast flush. One problem we did encounter, was the air conditioning/heating wasn't working so it was quite chilly given that the weather was only in single digits centigrade. Breakfast was served in the first floor restaurant. I'm OK with stairs, but my wife isn't so I asked Nas if there was a lift and he showed me one which was tucked around a corner. I was surprised the main lift didn't stop on that floor? Anyway, it was only a minor issue. The breakfast was well cooked and there were hot and cold options. I guess it must have been very quiet at the hotel because on both mornings there wasn't anyone asking for our room number. We also had a light meal in the bar area. That was very enjoyable and the view across the river was lovely. It was rather chilly down there though and I had to keep my coat on. To sum up, the hotel didn't have the same services that the Swan had, but the staff were more welcoming and the rooms were more than adequate. We also found the seating in the breakfast room much better.

Dear 179ColinD Thank you for taking the time to share your feedback with us. We truly appreciate your detailed review and are glad to hear that Nas have made your stay more comfortable with their exceptional service. Your comments regarding the room temperature are duly noted, and we will certainly address these areas to enhance your future experiences. We look forward to welcoming you back and exceeding your expectations on your next visit. Regards Front Office Manager

Great price and location

Customer review rating 4.0/5

Sandra Friends - Confirmed reviews ALL

Girls reunion weekend. Stayed one night. Double room was large and very well priced. Staff were helpful. Only negative was the fire alarm going off in the middle of the night! Thankfully didn't last long.

Lovely location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Only one night sadly but have returned several times, relaxing stay

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Other web-users rate our hotel

  • 531 reviews 8.9/10 Location
  • 1,062 reviews 6.5/10 Room
  • 815 reviews 8.4/10 Service
  • 13 reviews 8.2/10 WiFi
  • 390 reviews 5.6/10 Cleanliness
  • 321 reviews 7.5/10 Breakfast
  • 12 reviews 0.9/10 Wellness Area

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