ibis Schiphol Amsterdam Airport 3 stars

Customer review rating (ALL Rating) 3.9/5 4,493 reviews

ibis Schiphol Amsterdam Airport - Image 1
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Schipholweg 181, 1171 PK BADHOEVEDORP, Netherlands

Description

Hotel extras

  • An ALLSAFE hotel certified by Bureau Veritas

  • Park, Sleep & Fly package on offer

  • Direct 20-minute bus ride to the city centre

  • Complimentary airport shuttle

  • Buffet restaurant for breakfast, lunch and dinner. 24/7 take away shop in the lobby.

Our accommodation(s)

Hotel location

ibis Schiphol Amsterdam Airport

Schipholweg 181
1171 PK BADHOEVEDORP
Netherlands

GPS:52.325325, 4.795116

Telephone
Fax +31 20 657 0199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Your meetings and events

Room descriptions and layouts

6 

meeting rooms

From 1 to 45 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,493 reviews

TripAdvisor Rating  3.5/5  5,193 reviews

The buffer is horrible

Customer review rating 3.0/5

Zan Families - Confirmed reviews ALL

The room is without air conditioning so I try to open the window. However it is super noisy outside. The buffer breakfast is in the mess as we turn up like 8am. The restaurant is full of people and I cannot get a table. Then I have to queue up for 10 mins for a coffee and another few mins for the food. I was told by the staff that there are too many groups of tourists so we better avoid going to the restaurant between 6:30-8:30 am.

Dear Zan, Thanks for taking the time to review your stay at our hotel. We are glad to hear that you are part of our ALL – Accor Live Limitless loyalty programme and that you would consider recommending us, albeit with reservations. We regret to hear about your experience with the buffet and the inconvenience it caused. Our team strives to provide a comfortable and efficient dining environment, and we are sorry if we fell short of this during your visit. We acknowledge that peak times can draw a considerable number of guests, and we are constantly working on improving our service to accommodate everyone more efficiently. Additionally, we take note of your comments regarding the speed of the Internet connection and the availability of food and beverages. We aim to ensure that all our guests have access to a variety of dining options, and we apologize if we did not meet your expectations in this area. We appreciate your honest feedback on our cleanliness and sustainability initiatives, as these are areas we take great pride in. It is gratifying to know that these aspects of our hotel were noticed, and we will continue our commitment to maintaining high standards in every aspect of our service. It would be a pleasure to welcome you for another enjoyable stay. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Convenient for airport but lacks cleanliness

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Being an Accor member, we found the overall check in and check out experience to be smooth and the main selling point for this hotel is its almost round the clock free airport shuttle which makes this hotel convenient for early morning flights. However, the reason we will never stay here again was because we found the room to be unhygienic with the washroom taps still having toothpaste stuck to it and other stains around the place which suggested that there was a lack of care in keeping the place clean.

Dear Guests, Thank you for taking the time to review your visit. We are pleased to hear that your experience with our ALL – Accor Live Limitless membership was positive and that our complimentary airport shuttle service added convenience to your travels. It is also encouraging to learn that the check-in and check-out process met your expectations. However, we deeply regret to hear your remarks concerning the cleanliness of your room, particularly the bathroom. While we always strive to maintain the highest standards of cleanliness and hospitality, it appears we fell short in this instance. Please rest assured that we take comments such as yours very seriously. We are committed to delivering a superior service experience for every customer; therefore, your feedback is very important to us. We value your membership and loyalty, and it is our hope that you will give us the opportunity to better serve you in the near future. We believe in our ability to provide a clean and comfortable environment for all our guests and would like to reassure you that we will reflect on your comments to further enhance our guest experience. We hope we may have the occasion to welcome you back for an improved experience. Kindest regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

close to airport

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

check in was crowded and slow.

Dear Guest, Thanks for taking the time to review your stay at our hotel. We are delighted to hear that you appreciated our proximity to the airport, which is indeed a convenience valued by many of our guests. We also take pride in the cleanliness of our facilities, and it's gratifying to know that this aspect of your stay met your expectations. However, we regret to hear that your check-in experience did not meet the efficiency we strive for. While our location does result in high demand and occasionally busier periods at reception, we continuously work on streamlining these processes to minimize any waiting time. We also understand your preference for a walk-in shower, and while some of our rooms are equipped with bathtubs, we are exploring options to accommodate various guest preferences in our future refurbishments. In terms of dining, we aim to offer a variety of choices to our guests. Your feedback is valuable to us, and we will certainly consider it as we work to improve our food selection. It is pleasing to note your positive sentiment towards our Accor Live Limitless loyalty programme. Our commitment to sustainable development is also a core value, and while not specifically addressed, we hope you noticed our efforts in this area during your stay. The entire team looks forward to welcoming you back. Kindest regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

The people at the reception are very patient and were helping in giving directions on how to navigate the city

Customer review rating 4.5/5

Nwaduru E. B. Business - Confirmed reviews ALL

The people at the reception are very patient and were helping in giving directions on how to navigate the city

Dear Nwaduru Ezechi, thank you for taking the time to share your experience with us. We are delighted to hear that our reception team was able to provide you with the assistance and directions you needed to navigate the city. It is always our aim to offer a helping hand to ensure our guests have a comfortable and enjoyable stay. We understand that you felt the value for the price paid did not meet your expectations, particularly regarding meal inclusion. While our current pricing reflects the quality and range of services we provide, we take your feedback seriously and constantly strive to ensure that our guests feel they receive fair value. It is gratifying to know that you found our rooms to be cozy and clean. We pride ourselves on the cleanliness of our accommodations and are pleased that this contributed positively to your stay. Additionally, your high rating of our sustainable development initiatives is much appreciated, as we are committed to environmentally friendly practices under our Planet 21 program. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Poor rooms

Customer review rating 2.0/5

Ryan Business - Confirmed reviews ALL

The room was hot stuffy and smelly. Could smell the neighbours showering.

Dear Ryan, Thank you for taking the time to share your feedback. We are delighted to hear that you found our team members to be a special contributor to your satisfaction. Our staff, including the gentleman who assisted you during check-in and check-out, strive to offer warm and welcoming service to all our guests. However, it concerns us to read about the discomfort you experienced with the condition of your room. We take pride in our hotel's standards, and while all our rooms are non-smoking and thoroughly cleaned, we regret that on this occasion, you encountered an unpleasant smell and issues with the room temperature. We also offer our apologies if the cleanliness did not meet the high standards we set for ourselves. Please know that our team is available around the clock to address any such concerns and we would have been more than willing to assist in finding a solution to ensure a comfortable stay. Rest assured, we continually aim to provide a positive guest experience, and your comments are invaluable as we seek to improve our service. We hope to have the opportunity to better serve you in the future and show you the high quality of hospitality that we are known for. We hope that you will return in the future for a more enjoyable stay. Kindest regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

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  • 1,032 reviews 6.1/10 Breakfast

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