Novotel Darwin CBD 4 stars

Customer review rating (ALL Rating) 4.1/5 512 reviews

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Description

Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Our accommodation(s)

Hotel location

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 110 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  512 reviews

TripAdvisor Rating  3.5/5  1,789 reviews

great location and hotel, let down by the bathroom

TripAdvisor rating 4.0/5

cameron h TripAdvisor review

We got a one bedroom with the harbour view. the harbour views are fantastic, the bed is comfortable and the couch, kitchen table and work desk are all very functional. the location is brilliant and despite my complaint below, i would happily stay here again, just not in the same room. However the hotel room is let down by the bathroom. The shower doesnt have a very good drain, so whilst showering water pools in the tub up to ankle height. the toilet doesnt have a toilet roll holder, or a decent exhaust fan, which in tropical darwin is a problem, with your towels simply not drying in the bathroom. I would dry myself in the bathroom, then stand naked under a fan in the living room to dry. the hotel has a nice bar area down below where you can get work done in a cool, but tropical atmosphrere. the serveice was fantastic, and they got my bathroom light fixed when I asked for it to be fixed.

Great Stay

Customer review rating 4.0/5

Maisie D. Families - Confirmed reviews ALL

The Experience was great, the location was perfect for what i needed. I do think the signages in the guest laundry could be more clear as its it was 8.00 for both a wash and dry cycle but it wasn't stated on the signage and you had to go to the front desk for the detergent package. Aside from that it was a lovely stay.

Dear Maisie D., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. The team will look at updating the signage in the laundry room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

Work trip

Customer review rating 4.5/5

Lee G. Business - Confirmed reviews ALL

I was in Darwin for 5 days for work and have stayed at the Novotel a few times now for its location, facilities and friendly staff

Dear Lee, We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

Nice spot

Customer review rating 4.5/5

Ben S. Business - Confirmed reviews ALL

Easy check in, big rooms, all works well. Everything you need in walking distance.

Dear Ben S., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

Dated and in need of deep clean

Customer review rating 2.0/5

L W. Families - Confirmed reviews ALL

2nd card to room didn’t work at 2am (after a late arrival) where the lift stopped working and I had to wake my family to let me into the room. The bathroom was in desperate need of a thorough clean, soap scum under the taps, it wasn’t pleasant. Only stayed in the hotel as we needed a night but was really disappointed my stay plus night was wasted on this hotel.

Dear Linden W., Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the cleanliness issues in the bathroom. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex

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Other web-users rate our hotel

  • 231 reviews 9.7/10 Location
  • 463 reviews 5.2/10 Room
  • 382 reviews 8/10 Service
  • 13 reviews 8.2/10 WiFi
  • 187 reviews 5/10 Comfort
  • 167 reviews 4.4/10 Cleanliness
  • 141 reviews 5.2/10 Amenities
  • 139 reviews 5.7/10 Vibe

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