Sofitel Melbourne on Collins 5 stars

Customer review rating (ALL Rating) 4.7/5 7,701 reviews

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Description

Hotel extras

  • 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts

  • Spacious accommodation with breathtaking views over Melbourne landscape

  • Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience

  • Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Our accommodation(s)

Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

17 

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,701 reviews

TripAdvisor Rating  4.5/5  6,391 reviews

Certificate of excellence 2023

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We had a terrific time and were extremely well looked after.

Dear Daniel, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Lavenia as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Good hotel, as always! Getting expensive (when compared to similar hotels).

Customer review rating 4.0/5

Kyle H. Business - Confirmed reviews ALL

Everything was fine with the exception there was no bottled water in our room upon arrival. When we contacted the concierge we were provided with 2 very small bottles (250ml). Simply not enough. When mentioned at checkout, we were assured my profile would be endorsed so as we were provided with water upon our next visit. That would be great.

Fabulous as always

Customer review rating 5.0/5

Helen W. Solo - Confirmed reviews ALL

Al says stay at Sofitel. Always made to feel like family

Dear Helen W., We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Luke as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Comfortable and quiet stay.

Customer review rating 4.5/5

Fiona T. Couples - Confirmed reviews ALL

Our Junior suite was spotless , extremely comfortable with a fabulous view across the MCG and Southbank. It was wonderful to be in a very quiet room with no interference from other guests , lifts or traffic noise.

Dear Fiona , We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with Ange as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Solid

Customer review rating 3.5/5

Bohdan A. Business - Confirmed reviews ALL

Very short stay, didn't really get to check out TV channels, facilities, room service etc. Staff at check in were helpful, room was appropriately sized. Shower in bathroom could do with updating to something more modern, but it was fine. Water in the morning for shower went hot and cold without touching the tap, which is very frustrating.

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Other web-users rate our hotel

  • 1,093 reviews 9.7/10 Location
  • 2,846 reviews 8.5/10 Room
  • 3,457 reviews 9.2/10 Service
  • 15 reviews 7.5/10 WiFi
  • 741 reviews 8.3/10 Vibe
  • 734 reviews 7.2/10 Food
  • 715 reviews 7.8/10 Amenities
  • 543 reviews 7.9/10 Cleanliness

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