Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.0/5 4,565 reviews

Sofitel New York - Image 1
Sofitel New York - Image 2
Sofitel New York - Image 3
Sofitel New York - Image 4
45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie is open for Breakfast, Lunch, Dinner, and Drinks

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie Française

Enjoy a taste of France at Gaby Brasserie Française, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Your meetings and events

Room descriptions and layouts

11 

meeting rooms

From 1 to 190 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,565 reviews

TripAdvisor Rating  4.5/5  7,886 reviews

Very tired hotel

TripAdvisor rating 3.0/5

Paddy_Power2673 Friends getaway - TripAdvisor review

I have stayed at a Sofitel before in Marrakesh, which was an amazing experience, so my expectations were high! Unfortunately the NY Sofitel isn’t what I would call a luxury 5 star hotel. The staff were friendly especially the doorman. But it’s very rundown, the public areas look nice but the luxury twin room on the 15th floor was very tired. Be aware the mini bar is empty and there is no tea and coffee facilities in the room. You can get complimentary tea and coffee from the bar in the morning to take away but no one told us that, so only found out towards the end of the week. On a more positive note, the beds were very comfortable and the location was good.

Dated

Customer review rating 2.0/5

Ricardo A. F. Families - Confirmed reviews ALL

The hotel is dated, not even water or coffee maker in the room, bad experience

Dear Ricardo F., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser

Ok but dated.

Customer review rating 3.0/5

Rob Business - Confirmed reviews ALL

The hotel seems to lack identity. It tries to be higher end and does a few things in that direction. But falls short and is dated to boot.

Dear Robby C., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser

Do better

Customer review rating 2.5/5

Ashley H. Business - Confirmed reviews ALL

I have the highest status and I have to say that the stay at the hotel is just a little worse each time.

Dear Ashley H., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser

Great Location, Great Staff

Customer review rating 4.5/5

Rodney Couples - Confirmed reviews ALL

Had a week in New York City and couldn't have picked a better hotel and location

Dear Rodney W., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,360 reviews 9.6/10 Location
  • 2,445 reviews 5.8/10 Room
  • 2,261 reviews 7.1/10 Service
  • 42 reviews 6.4/10 WiFi
  • 746 reviews 3.5/10 Food
  • 610 reviews 6.7/10 Cleanliness
  • 526 reviews 4.6/10 Value
  • 404 reviews 4.9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

The Plaza - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 (1380 reviews)

At 1.162 km

See the hotel