Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,300 reviews

Novotel Genève Centre - Image 1
Novotel Genève Centre - Image 2
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Rue de Zurich 19, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • First hotel in Europe to receive The PLEDGE on Food Waste certification

Our accommodation(s)

Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Telephone
Fax +41 22 909 90 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Your meetings and events

Room descriptions and layouts

5 

meeting rooms

From 1 to 300 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,300 reviews

TripAdvisor Rating  3.5/5  1,708 reviews

good location and support from the team

Customer review rating 4.5/5

Dan M. Families - Confirmed reviews ALL

very good beds, location and atmosphere at the hotel One point though, for the breaksfast it is required to pay for whatever is different that the proposed menu - e.g., sunnyside eggs

Hi there, Thanks for taking the time to share your review. It's delightful to know that our central location and the warmth of our team contributed positively to your experience. The atmosphere we strive to create at Novotel Genève Centre is one we hope resonates well with our guests, and it seems we have succeeded in your case. We understand that breakfast preferences can vary, and while our buffet offers an extensive selection, certain items such as sunny side eggs may incur additional charges. We continually seek to balance offering a diverse, quality breakfast while being mindful of various dining preferences. Your appreciation for our comfortable beds is also much valued, as we aim to provide a restful sleep experience for all our guests. We hope to have the opportunity to welcome you back in the future. Best regards, Nicolas Goureau General Manager

Great Hotel

Customer review rating 5.0/5

Tom F. Families - Confirmed reviews ALL

Great hotel to choose in Geneva, centrally located near the train, but and tram stations. Close to the lake and centre of town. Friendly staff, good food, clean and tidy.

Dear Tom, We thank you for this kind review. We are delighted to learn that our central location provided you with the convenience you needed during your stay in Geneva. It is our pride to have a team dedicated to making our guests' experiences as pleasant as possible, and we are pleased that you found our staff to be friendly and helpful. Our culinary team will be pleased to know that you enjoyed the food, and we appreciate your positive remarks about the cleanliness of our facilities. Regarding our sustainable development initiatives, we are continuously working on improving our practices and appreciate your constructive feedback. We hope to have the occasion to welcome you back. Best wishes, Nicolas Goureau General Manager

Great location, great team

Customer review rating 5.0/5

Bettina H. Business - Confirmed reviews ALL

The hotel is in an excellent location, steps away from the lake, the rooms are spacious and very clean, everything in working order, espresso machine, tea kettle, ironing board, good amenities. A bathrobe was brought to me right away after requesting it. The staff is super friend and motivated. Great experience.

Dear Bettina, Thank you for sharing this lovely review. We are delighted to hear that our central location provided the perfect base for your Geneva adventures, just a stone's throw from the beautiful Lake Geneva. It is gratifying to know that you found the spaciousness and cleanliness of our rooms to your satisfaction, and that the room amenities, including the espresso machine and kettle, added to the comfort of your stay. Our team is heartened by your kind words about their friendliness and motivation. We take great pride in providing exceptional service, and it is always encouraging to receive such positive recognition from our guests. We are thrilled that the immediate provision of a bathrobe upon request enhanced your experience with us. It is our pleasure to attend to such details that contribute to a memorable stay. We hope to have the occasion to welcome you back. Kind regards, Nicolas Goureau General Manager

Location

Customer review rating 5.0/5

S G. Families - Confirmed reviews ALL

Great location, clean and large room, excellent breakfast and friendly staff. Couldn’t ask for more.

Dear Mr. G., Thank you for sharing your experience. We are thrilled to hear that our central location was convenient for your stay and that the cleanliness and spaciousness of our rooms met your expectations. It's wonderful to know that you started your day on the right note with our excellent breakfast offerings. Our staff will be delighted to know that their friendly service contributed to making your stay enjoyable. We look forward to the pleasure of welcoming you back. Many thanks again, Nicolas Goureau General Manager

Great stay

Customer review rating 4.5/5

John B. Families - Confirmed reviews ALL

Long weekend break in adjoining rooms (labelled as Junior Suite). Food and rooms good. Noisy.

Dear John, Thank you for your review of your recent stay. We are thrilled to hear about your positive experience as a Silver member of the ALL – Accor Live Limitless loyalty programme and that the recognition you received during your stay was up to your expectations. We regret to hear that you experienced noise discomfort. Novotel Genève Centre is dedicated to providing a peaceful environment, and we do offer rooms on higher floors at the backside which are quieter. For future visits, we would be happy to accommodate a preference for a quieter room, subject to availability. It is a pleasure to learn that our efforts in sustainability are appreciated, and we're glad you enjoyed the welcome drink as a token of our hospitality. We are also delighted that our food offerings and room quality contributed positively to your stay. We constantly strive to deliver the best experiences and it's gratifying to receive such high scores in cleanliness and bar service. We hope to welcome you back on future occasions. Best wishes, Nicolas Goureau General Manager

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Other web-users rate our hotel

  • 1,099 reviews 8.6/10 Location
  • 1,327 reviews 7.1/10 Room
  • 1,446 reviews 8.6/10 Service
  • 16 reviews 8.8/10 WiFi
  • 641 reviews 8.4/10 Breakfast
  • 510 reviews 8.2/10 Cleanliness
  • 9 reviews 3.1/10 Pool

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