Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,228 reviews

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Description

Hotel extras

  • Beautifully designed rooms by Pierre-Yves Rochon

  • The ALLSAFE label represents our cleanliness & prevention standards

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Unparalleled location within walking distance to London's best attractions

  • Grade II listed building with original features

Our accommodation(s)

Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

WILD HONEY ST JAMES

Sofitel's Michelin-star restaurant Wild Honey St James combines classic French techniques with the finest seasonal British produce.

Your meetings and events

Room descriptions and layouts

14 

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,228 reviews

TripAdvisor Rating  5.0/5  434 reviews

Certificate of excellence 2023

The best and most memorable hotel experience I’ve ever had in all of my travels.It exceeded my expectations.

TripAdvisor rating 5.0/5

Cynthia M Families - TripAdvisor review

Everything was perfect. It was the best and most memorable hotel stay I’ve ever had in all of my travels.One thing that stood out the most was that we were checked in way much earlier than the regular check in time.I truly will come back in the future.

Great Place to stay in London

TripAdvisor rating 5.0/5

World_Travel_Guru101 TripAdvisor review

Service is excellent, Rooms are great & the Location is as good as it gets. Pret - Groceries - Theatres all located close by. Breakfast is also very good, although a tad bit $$$ Public transportation easily accessible within a few minutes walk.

Lovely stay

Customer review rating 4.5/5

Lisa D. Couples - Confirmed reviews ALL

Unfortunately it was only a short stay but lovely hotel and staff.

Dear Ms B., We very much appreciate your feedback regarding your short stay with us at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again to spend more time with us. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Great location

Customer review rating 4.5/5

J W. Solo - Confirmed reviews ALL

Relaxing; the best couple of nights sleep. The hotel is so quiet, despite being in the heart of London. Breakfast can get busy at peak times, the staff work so hard to make sure all guests are well accommodated. The staff in general are exceptional throughout the hotel. The hotel is just down the road from the national gallery and the main shop/theatre district. So close, it wasn’t worth getting on the tube and you get a real feel and experience of being in London. I also felt really safe outside and around the hotel.

Dear Ms W., It's fantastic to hear that you had such a relaxing stay and enjoyed a great night's sleep with us. We're thrilled that our quiet ambiance and and attentive staff contributed to your positive experience. We understand that breakfast can get busy, but we appreciate your recognition of our team's efforts to ensure all guests are well accommodated. I am sorry you were disappointed with the lack of view from your superior room, we have a variety of room categories with street views available from premium luxury rooms upwards which may be more suitable for you next time. Thank you so much for sharing your feedback with us, and we hope to welcome you back again in the future. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

London’s best hotel

TripAdvisor rating 5.0/5

jamescA3758BK TripAdvisor review

Having had a superb stay at Christmas I return for breakfast from time to time and catch up with the staff. It is simply the best hotel in London. The food is first class, the service impeccable and a wonderful atmosphere in peaceful surroundings. A special mention to Kritika and Ned who attend to everything. Many thanks. James Collins

Bonjour, We are thrilled to receive your complimentary remarks. It is heartwarming to know that you hold our hotel in such high regard, especially following your delightful experience over the Christmas period. Our commitment to providing first-class service and cuisine is unwavering, and we are pleased that this has resonated with you. Your special mention of Kritika and Ned is also greatly valued, and we will ensure that your kind words are passed on to them. Thank you once again for considering us the best hotel in London. It is our guests' satisfaction that drives our passion for excellence in hospitality at Sofitel London St James. We look forward to seeing you again soon. Warm regards and merci, Marie-Paule Nowlis, General Manager

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Other web-users rate our hotel

  • 880 reviews 9.9/10 Location
  • 993 reviews 8.6/10 Room
  • 1,708 reviews 9.5/10 Service
  • 9 reviews 6.5/10 WiFi
  • 388 reviews 8/10 Comfort
  • 373 reviews 8.8/10 Breakfast
  • 317 reviews 9.4/10 Vibe
  • 309 reviews 8.1/10 Food

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