Grand Mercure Brasilia Eixo Monumental 5 stars

Customer review rating (ALL Rating) 4.4/5 4,568 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Close to the National Stadium, Convention Center and Brasilia Shopping.

  • Relaxation area with heated pool, sauna and top-floor gym.

  • Area for corporate and social events, with capacity for up to 350 people.

  • 18-minute drive by car to Brasilia Airport.

  • Visit the CAPIM DOURADO restaurant for contemporary Brazilian cuisine.

Our accommodation(s)

Hotel location

Grand Mercure Brasilia Eixo Monumental

Setor Hoteleiro Norte quadra 5, Bloco G
70705913 BRASÍLIA
Brazil

GPS:-15.788328, -47.890239

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,568 reviews

TripAdvisor Rating  4.5/5  1,378 reviews

Certificate of excellence 2023

Sempre boa estadia

Customer review rating 5.0/5

Eduardo C. B. Business - Confirmed reviews ALL

Tanto checkin quanto checkout primoroso. Staff altamente atencioso.

Prezado Sr. Eduardo, Agradecemos sinceramente por compartilhar sua experiência conosco. É gratificante saber que sua estadia foi agradável e que atenderam às suas expectativas. Esperamos recebê-lo novamente em sua próxima visita ao Grand Mercure Brasília. Atenciosamente, Luisa Guerra Supervisora de Guest Experience Grand Mercure Brasília

Business Travel

TripAdvisor rating 5.0/5

Sanchiro Business - TripAdvisor review

This hotel is my preferred one because of the service and room quality. The reception is very kind and the checkin is always a good experience today Cesar help me a lot with a quick and clear process. The checkout is also a good experience with a good staff.

Dear Mr. Sanchiro, Thank you for sharing your feedback with us. We are extremely pleased to learn that Grand Mercure is your choice due to our service and accommodations. It is a pleasure to receive compliments about the kindness of our reception team. We hope to continue being your choice in Brasília and look forward to your next visit. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Excellent client services and great location

Customer review rating 5.0/5

Vinicius Business - Confirmed reviews ALL

I was not supposed to stay at the Hotel but I had to due to availability in others. I got very satisfied with everything, the client services, confort, cleanness. I am a happy client but as feedback , other visitors may complain about the noise produced by th AC system. I am not complaining here, but is just something I know people don't tolerate much! Thank you for all the excellent service provided during my stay. Thanks, Vinicius

Dear Mr. M., We appreciate you sharing your experience with us. We are pleased to hear that you enjoyed our services, accommodations, and location. Thank you also for your constructive feedback regarding the noise from the air conditioning system, which we will take into consideration for improvements. We will pass on your compliments to the staff who assisted you. We look forward to welcoming you back soon to the Grand Mercure Brasília. Best regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Rude staff, terrible service elevator

Customer review rating 0.5/5

Ajanta A. Business - Confirmed reviews ALL

My booking took many attempts as ALL site was not working - finally made it via Expedia. I had confirmed with ALL support that breakfast was included. Meanwhile ALL canceled a reservation stating that one of the many attempts via their site had gone thru but I never got any confirmation. Anyways, when I arrived they told me that the reservation didn’t have breakfast and very rude . Overall very bad - the elevator takes 15 mins to arrive etc etc

Dear Mr. Ajanta, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay at Grand Mercure Brasília. We hope to have the opportunity to welcome you again for a more satisfying stay. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

I had a great time, totally comfortable, excellent location

Customer review rating 4.5/5

Silvana L. Couples - Confirmed reviews ALL

The staff are extremely attentive and helpful. Especially Nádia, the breakfast attendant, she is brilliant!

Dear Mrs. Silvana, We greatly appreciate you sharing your experience with us! We are pleased to hear that your stay with us was enjoyable. It is gratifying to receive compliments about our team, and your praise will be passed on to Nádia. We look forward to welcoming you again soon! Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

In partnership with TripAdvisor

Other web-users rate our hotel

  • 878 reviews 9.5/10 Location
  • 1,821 reviews 6.9/10 Room
  • 1,949 reviews 8.8/10 Service
  • 90 reviews 3.6/10 WiFi
  • 938 reviews 8.2/10 Breakfast
  • 570 reviews 7.3/10 Cleanliness
  • 364 reviews 4.1/10 Value
  • 80 reviews 7.4/10 Pool

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