Mercure Surabaya Grand Mirama 4 stars

Customer review rating (ALL Rating) 4.6/5 409 reviews

Mercure Surabaya Grand Mirama - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • 257 Guest Rooms (21 Connecting Rooms, 168 Non-Smoking Rooms, and 89 Smoking Rooms)

  • 3 Hotel Restaurants, Coffee Café Bar & Lounge and Oasis Poolside Bar

  • Sport and Recreation Facilities: Outdoor Pool, Fitness Center & Spa

  • 14 Modern Meeting Rooms and Grand Ballroom with an Bohemian Style of Interior Design

  • Free High-speed WIFI throughout the hotel area

Our accommodation(s)

Hotel location

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia

GPS:-7.28505, 112.739236

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

14 

meeting rooms

From 1 to 1,200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  409 reviews

TripAdvisor Rating  4.5/5  1,988 reviews

Good experience of stay

Customer review rating 4.0/5

Evanauli Business - Confirmed reviews ALL

I've spent 2n3d stay here, the service is good, the room is clean. The best experience was when i had a breakfast with various menu include the traditional menu from Jawa Timur and everything was super delicious. You can sit beside swimming pool when eat breakfast. And you can have the breakfast in room service. Its a pleasure. Thank you.

Nice experience

Customer review rating 5.0/5

Krisna W. Solo - Confirmed reviews ALL

Friendly hotel, comfortable,

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Hotel nya recommended bgtt 💓😍

Dear Ratna D., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

100 of 10 service. excellent service👍

Customer review rating 5.0/5

Yo… Business - Confirmed reviews ALL

very comfortable, and the staff very helpful. i’ll be back to this hotel asap.

Dear Y. Yonada, We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

Customer review rating 4.5/5

Rizal D. Business - Confirmed reviews ALL

Good hotel, and excelent service by the staff of hotel

Dear Rizal D., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 93 reviews 8.7/10 Location
  • 350 reviews 7.8/10 Room
  • 594 reviews 9.2/10 Service
  • 9 reviews 7.4/10 WiFi
  • 361 reviews 9.2/10 Food
  • 196 reviews 8.7/10 Cleanliness
  • 141 reviews 8.8/10 Breakfast
  • 86 reviews 6/10 Comfort

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