ibis Styles Luzern City 3 stars

Customer review rating (ALL Rating) 4.1/5 991 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE-certified hotel

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

Our accommodation(s)

Hotel location

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
Switzerland

GPS:47.056835, 8.311907

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 240 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  991 reviews

TripAdvisor Rating  3.5/5  1,141 reviews

Customer review rating 4.0/5

Patrick A. Business - Confirmed reviews ALL

smart, friendly, simply, enough for staying 1 night. Very soundproof walls, broken shower screen in room 303 (I reported the defect to the reception. The shower wall had not yet been repaired on day 2. It doesn't last long, then it falls off).

Dear Patrick A., Thank you for providing feedback on your recent stay at ibis Styles Luzern City. We value your insights as they help us improve our services. We apologize for the inconvenience caused by the noise and the broken shower screen in room 303. Your comments have been noted, and we will take the necessary steps to address these issues promptly. We appreciate your positive remarks about the soundproof walls and the overall experience. Your satisfaction is important to us, and we will strive to make improvements based on your feedback. Thank you for choosing ibis Styles Luzern City, and we hope to welcome you back for a more enjoyable stay in the future. Best regards, Erton Roci Assistant General Manager

Amazing location and great staff

TripAdvisor rating 4.0/5

muradmp TripAdvisor review

Stayed one night while we were visiting Lucerne, the hotel offers a very convenient location to explore around. Handy to the station and amenities. Very central location and staff were extremely helpful and would go out of their way to make your stay a memorable one, particular mention for Bjorn who is very humble and kind and another female (night duty) she was super helpful too. The room was ample however the hotel could do with a makeover especially carpet and bathroom. Overall decent to sleep while you explore the beauty of Lucerne / Luzern. Thanks Ibis Styles!!! *pics of hotel and nearby areas!!!!

Dear Guest, Thank you for taking the time to share your experience at ibis Styles Luzern City. We're delighted to hear that you found our location convenient and our staff helpful. Your kind words about Bjorn and our night duty staff are greatly appreciated. We're glad they were able to contribute to making your stay memorable. We value your feedback regarding the condition of the hotel, including the carpet and bathroom, and we will certainly take it into consideration as we strive to improve our facilities. Thank you for choosing ibis Styles Luzern City, and we hope to welcome you back again soon to explore more of the beauty of Lucerne. Best regards, Erton Roci - Assistant General Manager

Good location near Burbakimuseum and Löwendenkmal

Customer review rating 5.0/5

Fritz S. Solo - Confirmed reviews ALL

Very friendly welcome. Thank you for the nice room on the 6th floor with terrace. Old building renovated.

Dear Fritz S., Thank you for your wonderful review of ibis Styles Luzern City. We're delighted you enjoyed our convenient location, friendly welcome, and renovated building. Your feedback on various aspects of your stay, including the booking experience, accommodation, and cleanliness, is greatly appreciated. We look forward to welcoming you back soon! Best regards, Erton Roci - Assistant General Manager

Wonderful hotel with thoughtful amenities. Well located, quiet, very clean and comfortable. Great Value!

Customer review rating 5.0/5

B. S. Couples - Confirmed reviews ALL

We were visiting Lucerne for the first time and chose Ibis Styles for its central location and affordability. We were delighted with the helpfulness of the staff who advised us about the area attractions and even provided us with a voucher for free public transport. The hotel was quiet, our room was very clean and comfortable, and we really appreciated the 24/7 availability of hot chocolate and coffee drinks. What a lovely surprise! Keep up the great work! We'll be back on our next trip.

Dear B. S., Thank you for your wonderful review following your recent stay at ibis Styles Luzern City. We're thrilled to hear that you had such a fantastic experience with us and that you found our hotel to be well-located, quiet, clean, comfortable, and offering great value. We're delighted that our staff could assist you during your visit, providing helpful advice and even a voucher for free public transport. It's fantastic to know that you enjoyed the thoughtful amenities, including the 24/7 availability of hot chocolate and coffee drinks. Your kind words mean the world to us, and we truly appreciate your recognition of our efforts. We can't wait to welcome you back on your next trip to Lucerne! Warm regards, Erton Roci - Assistant General Manager

Great stay at Ibis Styles

Customer review rating 4.5/5

Jk Couples - Confirmed reviews ALL

Hotel was a food base for exploring Luzerne. Staff friendly and helpful with any queries. Would recommend

Dear JK, Thank you for taking the time to share your feedback following your recent stay at ibis Styles Luzern City. We're thrilled to hear that you had a great experience with us and that our hotel served as a fantastic base for exploring Luzern. We're especially glad to know that you found our staff to be friendly and helpful. Your recommendation means a lot to us! Regarding the WiFi speed, we appreciate your feedback, and we'll certainly look into improving the connection for a smoother experience in the future. Thank you once again for choosing ibis Styles Luzern City. We look forward to welcoming you back for another enjoyable stay. Best regards, Erton Roci - Assistant General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 877 reviews 9.6/10 Location
  • 1,057 reviews 5.2/10 Room
  • 759 reviews 8.7/10 Service
  • 11 reviews 8.4/10 WiFi
  • 558 reviews 4.6/10 Comfort
  • 543 reviews 8.2/10 Breakfast
  • 405 reviews 4.7/10 Cleanliness
  • 226 reviews 3/10 Vibe

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