Pullman Brisbane King George Square 5 stars

Customer review rating (ALL Rating) 3.8/5 3,403 reviews

Pullman Brisbane King George Square - Image 1
Pullman Brisbane King George Square - Image 2
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Corner Ann and Roma Streets, 4000 BRISBANE, Australia

Description

Hotel extras

Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

Our accommodation(s)

Hotel location

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

Telephone
Fax +61 7 3229 9618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 700 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,403 reviews

TripAdvisor Rating  4.0/5  2,482 reviews

terrible

Customer review rating 1.5/5

Nathan Business - Confirmed reviews ALL

I was put in the wrong room, different to what was booked, the agency booked a deluxe King and I was put in a double room. The aircon in the room was terrible & doesn't work very well. I stay at the Pullman often and this experience was quite disappointing to the point I will be staying elsewhere from now on.

room was nice

Customer review rating 2.0/5

Jordan Families - Confirmed reviews ALL

On arrival my wife carried all bags and suitcases whilst caring for my two daughters. Not a single staff member offered assistance. A bouncy ball was found under the bed because my daughter had it in her mouth. My 18 month got her neck caught in a rip in the curtain. I cut my foot on a pool tile…pool is in poor shape

Dear Jordan, Thank you for taking the time to share your feedback with us. We apologize for the shortcomings you experienced during your stay, and we regret any inconvenience caused. We sincerely apologize for the lack of assistance from our staff upon your arrival. Ensuring the comfort and safety of our guests is our top priority, and we are disappointed to hear that we fell short in this regard. Your comments regarding the condition of the pool area and the need for renovation have been duly noted, and we will review these areas with our team to ensure necessary improvements are made. We apologize for the incident with your daughter and the curtain. Your safety and well-being are of utmost importance to us, and we will address these issues promptly to prevent similar occurrences in the future. Thank you for bringing these matters to our attention, and please rest assured that your feedback will be shared with the relevant departments for further review and action. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards, Roshit Manmohan Front Office Manager

I would definitely stay again

Customer review rating 4.5/5

Lynne Families - Confirmed reviews ALL

Good location central to everything great breakfast & vallet parking nice room - however needs a new office chair as Vinyl peeling

Dear Lynne, Thank you for sharing your feedback with us, and we're delighted to hear that you enjoyed your stay overall, particularly our central location, breakfast options, and valet parking service. We appreciate your comments regarding the condition of the office chair and the slight damage to the wall in your room. Please accept our apologies for any inconvenience caused. We're glad to hear that our maintenance team was prompt in addressing these issues and that replacements were made promptly. Your feedback is invaluable to us, and we will review the condition of our office chairs to ensure they meet the expected standards for our guests' comfort. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Roshit Manmohan Front Office Manager

Good location.

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Staff were great but the room was disappointing to say the least. Room lighting poor, internet connection fickle, only one lounge chair when there should have been two, shower water spilt out onto the bathroom floor regardless of how carefully you tried to manage it. Generally, the room felt tired and in need of an upgrade.

Dear Peter, Thank you for taking the time to share your feedback with us. While we're pleased to hear that you found our staff to be helpful and efficient, we're disappointed to learn about the various issues you encountered during your stay. We apologize for the disappointing experience with your room, including the poor lighting, unreliable internet connection, and the bathroom flooding issue. Your comments regarding the need for room upgrades and improvements have been duly noted, and we will review these areas with our team to ensure necessary enhancements are made. Additionally, we apologize for the inconvenience caused by the ongoing WiFi connection issues and the need for a visitor access password. We understand the frustration this may have caused and will work to address these technical issues promptly. Thank you for your understanding and patience, and please rest assured that your feedback will be shared with the relevant departments for further review and improvement. We appreciate your valuable input and hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards, Roshit Manmohan Front Office Manager

Good location, but certainly not worth the cost

Customer review rating 2.0/5

Janette Business - Confirmed reviews ALL

The room had very, very poor lighting, there was insufficient areas to hang towels, the paint was peeling from the ceiling in the bathroom, there was at times no hot water, there was only one chair at the desk (twin room, 5 days sitting on the bed, horrible pillows, we couldn't lower the air-conditioning so room was hot. The bed was comfortable though.

Dear Janette, Thank you for sharing your feedback with us. We apologize for the shortcomings you experienced during your stay, and we regret that we fell short of meeting your expectations. We apologize for the issues with the room lighting, insufficient towel hanging areas, peeling paint in the bathroom, and intermittent hot water supply. Your comments regarding the lack of seating, uncomfortable pillows, and difficulties with adjusting the air-conditioning are duly noted, and we will address these matters with our team to ensure improvements are made. Ensuring a comfortable and enjoyable stay for our guests is our top priority, and we apologize for any inconvenience caused by the issues you encountered. Please be assured that your feedback will be shared with the relevant departments for further review and action. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards, Roshit Manmohan Front Office Manager

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Other web-users rate our hotel

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  • 798 reviews 5.1/10 Comfort
  • 594 reviews 4.5/10 Cleanliness
  • 412 reviews 4/10 Amenities
  • 364 reviews 5.3/10 Value

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