Fairmont Mayakoba

Customer review rating (ALL Rating) 4.5/5 2,109 reviews

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Description

Hotel extras

  • Labeled ALLSAFE

  • Luxurious suites, nestled in the middle of the Mayan jungle, mangroves and the Caribbean Sea.

  • Suites with private infinity pools overlooking the canal or in front of the beach.

  • Located a few miles away from the Xcaret park, the cenotes, beaches, Tulum and the Mayan ruins

  • A large choice of restaurants and bars to suit every appetite and craving

Our accommodation(s)

Hotel location

Fairmont Mayakoba

Carretera Federal Cancún, Playa del Carmen Km 298
77710 RIVIERA MAYA
Mexico

GPS:20.687637, -87.027426

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

16 

meeting rooms

From 1 to 1,056 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,109 reviews

TripAdvisor Rating  4.5/5  7,840 reviews

Certificate of excellence 2024

Excellent resort- too many extra fees!!!

TripAdvisor rating 4.0/5

gambler695 Families - TripAdvisor review

We have been to the Fairmont twice before, 2019& 2021. It has been remodeled very nicely, loved the rooftop bar by the beach, and the restaurants are all very good especially the steakhouse. The hotel is very upscale, service &staff were wonderful. Get the all inclusive option- the only way to go. We have to say the extra 21% tax & daily $60 resort fee took away from the experience-getting hit with a large bill on these extras definitely dampened the experience. Will be looking for a more economical option in the future

Unexpected Delight

TripAdvisor rating 5.0/5

V2064BJwilliamc Couples - TripAdvisor review

A last minute trip to recover from some tough life events. We have traveled all over, had not been to Mexico in a few years, came to FM on a recommendation. We were amazed and impressed. Highlight was Irene, our “butler”, who navigated the FM and made the trip decision free, which is what we need. Great options in terms of activities, restaurants, and pool versus beach.

Great Family Vacation

TripAdvisor rating 5.0/5

Doktor D TripAdvisor review

We've stayed at Beach Villa in January and had a fantastic family vacation with our toddler. Alejandro was our butler and he was simply superb. He made our stay 100 times more comfortable/enjoyable especially when our little one got sick and he was able to get us some medicine from pharmacy. Our villa was very spacious and beautiful. The resort staff were also very welcoming. Would definitely recommend this Fairmont Mayakoba for anyone looking for relaxing stay!

Quality has declined

TripAdvisor rating 3.0/5

Martin S TripAdvisor review

We were here a few years ago and since then the resort quality has slipped and cost increased. The hotel seems to be catering to large groups at the expense of the experience of other guests for example our room didn’t review housekeeping for 2 days. Gaia is a very good restaurant asks Ki. Toro is ok as is La Laguna. Fuego and Bassano are not great. The golf course is nice but poorly managed from a guest experience, play is too slow. Bathrooms out of service on course for example. The resort need a significant upgrade and lookin tired.

We had such a great time!

Customer review rating 5.0/5

J. Families - Confirmed reviews ALL

The staff were wonderful - so helpful, kind, and happy! The facilities were immaculate and the hotel is beautiful. The food was fantastic everywhere.

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Other web-users rate our hotel

  • 412 reviews 7.8/10 Location
  • 649 reviews 7.3/10 Room
  • 1,216 reviews 8/10 Service
  • 5 reviews 1.7/10 WiFi
  • 747 reviews 7.1/10 Food
  • 555 reviews 8.1/10 Amenities
  • 261 reviews 8.2/10 Vibe
  • 245 reviews 4.7/10 Value

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