Fairmont Wuhan

Customer review rating (ALL Rating) 4.5/5 367 reviews

Fairmont Wuhan - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Central location near corporate offices and the popular Jianghan Road shopping area.

  • Extensive wellness facilities including an indoor glass-ceilinged pool, a spa and a gym.

  • Five distinctive dining options, from a chic café to a modern regional Chinese restaurant.

  • Over 2,000 square metres of meeting and event space including the glamorous Grand Ballroom.

Our accommodation(s)

Hotel location

Fairmont Wuhan

249 Huaihai Road, Jianghan District, not applicable
430023 WUHAN
China

GPS:30.598859, 114.250471

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 1,320 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  367 reviews

TripAdvisor Rating  5.0/5  3,182 reviews

Great Stay

Customer review rating 5.0/5

Raffaele V. Business - Confirmed reviews ALL

The employees at Fairmont were very helpful and courteous.

Dear Mr. V., We very much appreciate your comments regarding your stay at the Fairmont Wuhan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

disappointed experience

Customer review rating 3.5/5

Luxiang Solo - Confirmed reviews ALL

though design style is attracted, low floor room maintenance and cleanness so poor, high floor room becomes much better

敬爱的林先生, 感谢您花时间分享您的经历。虽然我们希望能够给您更好的住宿体验,但您的评论对我们学习并改进我们的服务非常重要。我们虽然致力于为顾客提供好的住宿体验,但很显然我们的服务仍然存在缺失,且不能使您满意。如果您愿意给我们一个机会来赢回您的信任,我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验,并使您再次喜欢我们的酒店。 祝好,

Good Stay

Customer review rating 4.0/5

Avy Couples - Confirmed reviews ALL

Though the location is a little far away from the main attractions, it's a good choice to stay in the hotel especially when outside is extremely cold ( Still You cannot expect the swimming pool to be higher than 30 degree right ). We had a good time by having the afternoon tea and using the Sauna Facilities. And we spent a chill and relax Saturday night using the complimentary drink coupon in 1907 bar. Would be great if they could extend our stay to 16 for we book a late night flight.

Dear Ms. X., We very much appreciate your comments regarding your stay at the Fairmont Wuhan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

TripAdvisor rating 5.0/5

Avy T TripAdvisor review

A good choice to stay in the hotel especially when outside is extremely cold ( Still You cannot expect the swimming pool to be higher than 30 degree right ). We had a good time by having the afternoon tea and using the Sauna Facilities.

尊敬的客人, 感谢您入住武汉泛海费尔蒙酒店,我们非常欣慰地收到您对酒店服务地肯定,武汉泛海费尔蒙致力于为您提供“匠心别致,隽雅之堂”的美好入住体验,您的分享给了我们更大的动力去不断提升我们的服务品质。我们期待着您的再次到访,让我们有机会为您创造更多美好回忆!

dissatisfied

Customer review rating 1.5/5

Ken Business - Confirmed reviews ALL

Hotel "hardware" and "decoration" is good in general, however, 1. service is very poor esp. for front deck, 2. low quality breakfast that is no way near "Luxury".

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Fairmont Wuhan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 1,679 reviews 9.3/10 Location
  • 2,674 reviews 8.7/10 Room
  • 4,530 reviews 9.2/10 Service
  • 1,995 reviews 9.7/10 Vibe
  • 1,419 reviews 9.3/10 Amenities
  • 862 reviews 8.6/10 Breakfast
  • 855 reviews 9/10 Cleanliness
  • 147 reviews 9/10 Bar

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