Ibis Torreón 3.5 stars

Customer review rating (ALL Rating) 4.5/5 980 reviews

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Description

Hotel extras

  • En la plaza Paseo Milex encuentra espacios de coworking y salas de juntas para tus reuniones.

  • Hotel like new, has TVs with streaming and free covered parking.

  • Restaurantes de sushi, carnes, pizza, comida saludable y mas, dentro de la plaza comercial.

  • Estadio de Futbol Territorio Santos Modelo a 3 minutos.

  • Habitaciones modernas con wifi, que ofrecen toda la seguridad y comodidad que necesitas.

Our accommodation(s)

Hotel location

Ibis Torreón

Carretera Torreon, San Pedro 2200
27420 TORREON
Mexico

GPS:25.6065527, -103.399247

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant

Variety of food such as pizzas, pastas and cuts, Amazing flavors of hot and cold fruit teas, coffee bar

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 20 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  980 reviews

TripAdvisor Rating  4.0/5  25 reviews

Excelente

Customer review rating 5.0/5

Danielle Business - Confirmed reviews ALL

I love the efforts to reduce the use of disposable plastics! Friendly, attentive staff. Room was clean, comfortable, and quiet. Highly recommend

Dear Danielle S., We very much appreciate your comments regarding your stay at the ibis Torreón. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and to reduce the impact to the environment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Pereyra - General Manager

Customer review rating 2.5/5

Luis E. R. Business - Confirmed reviews ALL

did not clean room fort 2 consecutives days the cafeteria did not open on time at 7 am, and reused food for previous day

Dear Luis r., Thank you for taking the time to tell us about your experience at the ibis Torreón. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alan Pereyra - Gerente General

Lack of housekeeping

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

I had a 5 day stay and the housekeeping was only on the third day. Dirty dishes where on the room for too long and nobody seems to care about it

Dear Carlos F., Thank you for taking the time to tell us about your experience at the ibis Torreón. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alan Pereyra - General Manager

Secure location

Customer review rating 4.5/5

Greg Couples - Confirmed reviews ALL

This is a very nice and comfortable hotel, the sorrunding businesses in the area add a nice view and atmosphere. The room drain was clogged but was fixed quickly. The only downside is the TV channel selection only with one American channel. Ice machine addition would also be a nice perk for clients for hotel management to add. Other then that, very friendly Staff and comfortable hotel

Dear Gregorio K., We very much appreciate your comments regarding your stay at the ibis Torreón. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Average hotel.

Customer review rating 3.0/5

Victor C. Business - Confirmed reviews ALL

Sound isolation between rooms not good enough. Not happy about using common area for ironing clothes. No gym available.

Dear Victor C., Thank you for taking the time to tell us about your experience at the ibis Torreón. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alan Pereyra - General Manager

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Other web-users rate our hotel

  • 190 reviews 8.9/10 Location
  • 485 reviews 4.6/10 Room
  • 446 reviews 8.3/10 Service
  • 21 reviews 5.3/10 WiFi
  • 269 reviews 2.8/10 Comfort
  • 200 reviews 5.9/10 Cleanliness
  • 166 reviews 8.1/10 Amenities
  • 119 reviews 8.1/10 Vibe

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