Hotel Majapahit Surabaya - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 1,199 reviews

Hotel Majapahit Surabaya - Handwritten Collection - Image 1
Hotel Majapahit Surabaya - Handwritten Collection - Image 2
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Description

Hotel extras

  • Exceptional character mixing classical colonial architecture.

  • Close to business district, malls and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Our accommodation(s)

Hotel location

Hotel Majapahit Surabaya - Handwritten Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,199 reviews

TripAdvisor Rating  4.5/5  1,462 reviews

Certificate of excellence 2023

Classic with Touch of Modernism

TripAdvisor rating 5.0/5

Garimahdi A TripAdvisor review

Maximum comfort with touch of magnificent piece of history in Surabaya from 1910. Lots of historical pieces are maintained well. Gorgeous Dutch vibe garden which I enjoyed very much. Majapahit Hotel is a blast from the past and definitely will come back!

Affordable Luxury in a Historical Monument

Customer review rating 4.0/5

Jeff C. Couples - Confirmed reviews ALL

What a treat to be able to stay in a historical monument. Spacious room with access to the garden, it was really a delightful stay. The staffs are all friendly and helpful, albeit slightly understaffed. This can be seen in both its F&B establishments, The MAJ Heritage Pub and Dine & the Indigo Restaurant. The bar was full house and yet only 3 staffs can be seen attending all the requests.

Dear Seng Aik C., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun, General Manager.

Good location, good stay

Customer review rating 4.5/5

Erma M. Families - Confirmed reviews ALL

Overall is good..

Dear Erma m., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun General Manager.

Excellent hotel

Customer review rating 5.0/5

John Solo - Confirmed reviews ALL

Superb hotel with very friendly staff. A lovely experience staying at this very historic hotel. Breakfast was excellent, lots of choice. Nice pool area (although some renovations were taking place). The staff at the pool were very friendly and chatty.

Dear John S., Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team, especially Sena from Helath Club, and they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you. Very Best Regards, Kahar Salamun General Manager

Well located

Customer review rating 3.5/5

Rhonda Couples - Confirmed reviews ALL

Lovely grand hotel, very close to massive upmarket shopping mall

Dear OCallaghan L., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please accept our sincere apologies and your comments are extremely valuable to us. It is unfortunate to know that we fell short on this occasion. I sincerely hope that we could restore your confidence in us again. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Kahar Salamun, General Manager.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 413 reviews 9.3/10 Location
  • 745 reviews 7.9/10 Room
  • 834 reviews 9.1/10 Service
  • 6 reviews 9.3/10 WiFi
  • 522 reviews 8.4/10 Amenities
  • 504 reviews 8.7/10 Vibe
  • 342 reviews 8.6/10 Comfort
  • 338 reviews 9/10 Breakfast

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