Mercure Belem Boulevard 4 stars

Customer review rating (ALL Rating) 4.2/5 858 reviews

Mercure Belem Boulevard - Image 1
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Description

Hotel extras

  • Relax in a hotel with pool and gym

  • Event rooms for conventions and meetings

  • 19 minutes by car to Trabalhadores Highway

  • 8 minutes by car to Belém Water Transport Terminal

  • 15 minutes by car to Belém Bus Terminal

Our accommodation(s)

Hotel location

Mercure Belem Boulevard

Trav Dom Romualdo De Seixas, 1560, Umarizal
66055200 BELÉM
Brazil

GPS:-1.44626, -48.48353

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Varanda Restô e Café

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 90 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  858 reviews

TripAdvisor Rating  4.0/5  730 reviews

good stay

Customer review rating 3.5/5

Cirne Families - Confirmed reviews ALL

good experience, but the swimming pool was dirty.

Dear CIRNE DOS REIS M., We very much appreciate your comments regarding your stay at the Mercure Belém Boulevard. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We're sorry to hear about your stay and we've already taken stronger action in relation to the scores in your review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, We're sorry to hear about your stay and we've already taken stronger action in relation to the scores in your review. Mercure Belém Boulevard team

Good stay

Customer review rating 5.0/5

Juliana M. Families - Confirmed reviews ALL

The restaurant staff are very nice specially the Cuban lady ,air line arranged the hotel for us after flight delay and this lady make our day better

Dear JULIANA M., We very much appreciate your comments regarding your stay at the Mercure Belém Boulevard. It is always a pleasure to receive positive feedback. I will share your comments with our team and Mrs Yilian (the lady). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Belém Boulevard

Good and clean rooms, very good breakfast, gym is bad, amenities very simple

Customer review rating 4.0/5

Letícia T. Couples - Confirmed reviews ALL

Good and clean rooms, very good breakfast and one of the staffs of the front desk borrowed me a charger for my iPhone, it saved my life once it was Sunday and I had a flight so I was in need to keep my iPhone on. Really grateful. :) Talking about the ‘negative points’ the gym is not good, simple and a little old. The amenities of the room very simple too, I hoped more from Mercure.

Dear LETICIA LONGO T., We very much appreciate your comments regarding your stay at the Mercure Belém Boulevard. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Belém Boulevard

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

During breakfast, I had trouble finding the cutlery and I realized that other people did too. After a while, we found them on the counter in front of the cash desk, where cash and card payments are made. All in all, it's a very bad location for clean cutlery, as many people are leaning over and chatting while negotiating payments.

Good afternoon Mr Fábio, Your evaluation was very welcome and will certainly add to the quality of our services. Thank you for your comments, they serve to guide us and make us evolve. We look forward to seeing you soon. Sincerely Emanuela Calumby Front Coordinator

Bedroom dirty, TV channels didn´t work, matress need to be renewed.

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Rated 5 due issues like: bedroom was dirty, TV channels didn´t work (bad TV sinal) and matress need to be renewed (old or very usage).

Hi JOAO MARCOS P., Thank you for taking the time to tell us about your experience at the Mercure Belém Boulevard. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emanuela Calumby Front Coordinator

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Other web-users rate our hotel

  • 172 reviews 9.2/10 Location
  • 389 reviews 6.7/10 Room
  • 413 reviews 8.2/10 Service
  • 41 reviews 7.4/10 WiFi
  • 194 reviews 7.5/10 Breakfast
  • 143 reviews 7.4/10 Cleanliness
  • 124 reviews 5.9/10 Food
  • 83 reviews 7.4/10 Amenities

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