Mercure Cardiff North Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 512 reviews

Mercure Cardiff North Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

Our accommodation(s)

Hotel location

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
United Kingdom

GPS:51.508327, -3.147213

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bay Restaurant

Discover a range of locally inspired dishes at The Bay Restaurant. Inspired by the historic Tiger Bay docklands district, you'll find a flavoursome menu, including steaks, burgers and pizza.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  512 reviews

TripAdvisor Rating  4.0/5  251 reviews

Great experience

TripAdvisor rating 5.0/5

David M TripAdvisor review

2nd time I've stayed here and have experienced superb service. The hotel is clean, tidy and the food is excellent. ALL the staff are professional and a credit to the hotel...in particular Moses and Christine. Will definitely be coming back.

Parking scam

TripAdvisor rating 1.0/5

Mike N Business - TripAdvisor review

Not advertised, but they charge for parking, which was added onto my bill. Then I still got a parking ticket from a third party parking charge company with an appeal process that wasted loads of my time. A convenient hotel stop became an administrative nightmare.

Excellent

TripAdvisor rating 4.0/5

244simonj TripAdvisor review

Excellent service and very friendly staff who couldn't do enough for you apart from moses behind the bar who over charged for drinks and refused to compensate the difference.. this happened to another couple looks as if hes on the fiddle... sorted by manager

Dear Simon, Thank you for commenting on your stay. It's gratifying to hear that you found our service excellent and our team very friendly, as we always strive to provide a welcoming environment for our guests. Regarding the situation you encountered at the bar, please accept our apologies for any inconvenience caused. We take such matters seriously and, while such incidents are not indicative of our usual standards, we are reviewing our procedures to ensure that all guests receive fair and transparent service. We hope to welcome you back. Best wishes, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Great stay

TripAdvisor rating 5.0/5

zaibah2020 TripAdvisor review

Great stay at Mecure Cardiff North. With a great room and comfortable bed. Attended a murder mystery night with dinner and the cast were brilliant and very engaging after the event especially the youngest cast member, Benjamin who was very impressive. We thoroughly enjoyed our evening.

Dear Zaiba, Thanks for this kind review. We're thrilled to hear that you had a great stay and found the comfort of our beds to your liking. It's rewarding to know that the murder mystery night was a hit and that Benjamin, our youngest cast member, made a lasting impression. Our team strives to create memorable experiences, and your feedback affirms our efforts. We look forward to the pleasure of welcoming you back in the future. Kind regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

NOTHING OUT OF THE ORDINARY

Customer review rating 3.5/5

Fc Solo - Confirmed reviews ALL

Room key card was already prepared upon check in. Not given option to have a room nearer the lift despite checking in with luggage. Surprised hotel of a standard like Mercure does not have a mini fridge in the room.

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Other web-users rate our hotel

  • 593 reviews 7.9/10 Location
  • 1,460 reviews 7.3/10 Room
  • 1,070 reviews 7.6/10 Service
  • 26 reviews 8/10 WiFi
  • 872 reviews 7.3/10 Comfort
  • 664 reviews 7.1/10 Cleanliness
  • 469 reviews 7.6/10 Breakfast
  • 394 reviews 5.4/10 Food

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