The Harlow Hotel By Accor 3 stars

Customer review rating (ALL Rating) 3.9/5 227 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 16 mins to London Stansted Airport - book your Park&Fly package

  • Pet-friendly

  • Onsite car park with 100 spaces

  • 9 meeting and events rooms

  • Bar area with live sports channels available

Our accommodation(s)

Hotel location

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
United Kingdom

GPS:51.75578, 0.126321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

The Sculpt Restaurant

Discover a range of delicious options at our onsite restaurant. The Sculpt serves British cuisine with a modern twist.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  227 reviews

TripAdvisor Rating  3.0/5  930 reviews

Great stay

TripAdvisor rating 4.0/5

Tendai N TripAdvisor review

Had a lovely stay my son loved it the food was great, lovely staff so accommodating from the minute you arrive to the minute you leave. Looking forward to making it my stop over for all our London trips and stop overs before holidays. I'd really recommend the Harlow Hotel.

Aweful food mouldy room

Customer review rating 0.5/5

Paul Business - Confirmed reviews ALL

Staff ok facilities and food terrible

Dear Paul, Thank you for taking the time to tell us about your experience at The Harlow Hotel by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alice-Mai

Could have been better

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Very little staff around, not paying attention to guests when they did need something. Does not cater for allergies. Had to leave the restaurant and go out to get dinner. Thankfully there is a local retail park (if you have a car)

Dear Guest, Thank you for taking the time to tell us about your experience at The Harlow Hotel by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alice-Mai

Very helpful Staff

TripAdvisor rating 5.0/5

Adam B TripAdvisor review

Great people and I'd thoroughly recommend. After my wife and I had a nice visit at the hotel our car got stuck in the car park. When I asked in the reception for help two of them (Trevor and Brian) kindly stopped what they were doing and helped. They were so kind and went out of their way to help.

Poor customer relation

Customer review rating 1.0/5

Ge -. R. C. Business - Confirmed reviews ALL

After booking with flex reservation, and reduce my stay, respecting all the conditions, I have to fight since a week now, to have the money back. Entrance personal apparently have not done the necessary, after I asked twice if everything was all right…

Dear Guest, Thank you for taking the time to tell us about your experience at The Harlow Hotel by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alice-Mai

In partnership with TripAdvisor

Other web-users rate our hotel

  • 233 reviews 7.9/10 Location
  • 741 reviews 5.7/10 Room
  • 583 reviews 8/10 Service
  • 10 reviews 8.5/10 WiFi
  • 376 reviews 5.2/10 Cleanliness
  • 221 reviews 7.2/10 Breakfast
  • 175 reviews 2.6/10 Amenities
  • 170 reviews 6.3/10 Value

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