Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,347 reviews

Novotel Birmingham Centre - Image 1
Novotel Birmingham Centre - Image 2
Novotel Birmingham Centre - Image 3
Novotel Birmingham Centre - Image 4
70 Broad street, B1 2HT BIRMINGHAM, United Kingdom

Description

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Your meetings and events

Room descriptions and layouts

8 

meeting rooms

From 1 to 300 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,347 reviews

TripAdvisor Rating  4.0/5  2,275 reviews

Certificate of excellence 2024

My stay for Work

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very clean hotel with very friendly and helpful staff.

Dear Abdullah M., Thank you for sharing your feedback regarding your recent stay with us. We're pleased to hear that you found our hotel very clean and our staff friendly and helpful. These are aspects of our service that we take great pride in. We appreciate your comments on the layout of the toilet being separate from the bathroom. We understand your concerns about convenience and hygiene, and the suggestion to include a small sink in the toilet is insightful. We'll certainly consider this feedback as we continuously look for ways to improve our guest experience. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back, providing an even more comfortable and satisfactory experience. Sincerely, George Fratiloiu Front Office Manager

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Stay was fine. Room was very tired on 5th floor. Pity no welcome drink anymore for my level of Accor loyalty as was the case in previous years.

Dear CAMPBELL K., Thank you for taking the time to share your feedback with us. We appreciate your continued loyalty as a Classic member of the Accor program. We understand your concern regarding the welcome drink, and we want to clarify that the vouchers are now automatically assigned to Silver members and above. Regarding your comments about the room conditions and the separate toilet cubicle, we apologize if these aspects did not meet your expectations. We are continually working to update and improve our rooms and facilities, and your input is invaluable as it helps us identify areas where we can do better. We hope to have the opportunity to welcome you back and provide a more comfortable and satisfying experience. Sincerely, George Fratiloiu Front Office Manager

A quiet room in a relatively noisy location

Customer review rating 4.0/5

Professor W. Business - Confirmed reviews ALL

I hadn't realised how busy the street outside the hotel would be, but the room (6th floor) was quiet.

Dear MICHAEL W., Thank you for taking the time to share your review. We're glad to hear that despite the busy location, your room on the 6th floor provided a quiet retreat. We apologize for any inconvenience caused by the sofa bed being made up unnecessarily, and we appreciate you bringing this to our attention. It's our aim to ensure all aspects of your room meet your needs and maximize comfort. We're happy to hear that this did not significantly impact your stay, but we will certainly take your feedback into consideration to improve our room preparations for future guests. We look forward to welcoming you back and hope your next visit is even more comfortable and enjoyable. Sincerely, George Fratiloiu Front Office Manager

Great location, good sized rooms, excellent value

Customer review rating 4.0/5

Dazzledoc Business - Confirmed reviews ALL

Booking straightforward with the best price available on the hotel website. Large welcoming foyer and friendly staff. The room was good sized with a lobby and separate toilet (not sure that I like that arrangement). There were tea and coffee making equipment but no biccies (shame!). A frideg and safe were also in the 'lobby' with a wardrobe. The bathroom had a real bath but the plug seemed to be a poor fit in the plughole. There was a settee and work-station in the room and a massive TV opposite the bed. Overall comfortable and quiet. Breakfast was excellent as always with a wide variety of hot and cold foods. The cooked buffet section again had a good variety with special mention to the tasty sausages and mushrooms. My only real gripe is about the lobby by reception. I was at a conference and spent some time in the lobby during breaks. I was disappointed to find that the wide seats by the tables were hard and uncomfortable to sit in. A few of the armchairs by the window were also looking tired and were also uncomfortable to sit in.

Dear PHILIP D., hank you for taking the time to share your detailed feedback with us. We're delighted to hear that you found our location great, the rooms well-sized, and the value excellent. It's also wonderful to know that you enjoyed the straightforward booking process and our welcoming foyer, along with the friendly service provided by our staff. We appreciate your comments on the room amenities and layout. While we're glad you found the room overall comfortable and quiet, we note your remarks regarding the separate toilet arrangement and the absence of biscuits with the tea and coffee making facilities. We're also sorry to hear about the issue with the bath plug and will look into this immediately. Your feedback on the breakfast is much appreciated, and we're pleased you enjoyed the variety and quality, especially the sausages and mushrooms. Regarding the seating in the lobby area, we apologize for the discomfort and the worn appearance of some of the furniture. We will certainly consider your comments as we plan for future refurbishments to ensure our guests' comfort in all areas of the hotel. Thank you again for your review. We value your input and hope to welcome you back soon, offering an even better experience next time. Sincerely, George Fratiloiu Front Office Manager

Well located, and stayed previously

Customer review rating 4.0/5

Kevin Families - Confirmed reviews ALL

Reception staff excellent. Breakfast was nice, all staff very good. Rooms probably could do with an update, starting to look a little tired, but comfortable

Dear KEVIN M., Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel well-located and that you had a positive experience with our reception staff. We're also glad that you enjoyed our breakfast and found all of our staff to be very good. We appreciate your comments regarding the condition of the rooms. Maintaining a comfortable and inviting environment is important to us, and we'll take your feedback into consideration as we continue to make improvements. We're grateful for your continued patronage, and we look forward to welcoming you back again soon. Your input helps us provide a better experience for all our guests. Thank you for choosing to stay with us again! Sincerely, George Fratiloiu Front Office Manager

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Other web-users rate our hotel

  • 1,081 reviews 8.7/10 Location
  • 1,550 reviews 6.3/10 Room
  • 1,523 reviews 9.1/10 Service
  • 15 reviews 8.6/10 WiFi
  • 646 reviews 6.5/10 Cleanliness
  • 552 reviews 8.5/10 Breakfast
  • 457 reviews 6/10 Vibe
  • 439 reviews 5.9/10 Amenities

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