Mercure Hotel Groningen Martiniplaza 4 stars

Customer review rating (ALL Rating) 4.2/5 1,731 reviews

Mercure Hotel Groningen Martiniplaza - Image 1
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Description

Hotel extras

  • Excellent 24 hours service

  • Great location for access to everything in and around Groningen

  • Beautiful modern rooms with free high speed WIFI

  • A la carte restaurant & hotel bar

  • Located next to the Martiniplaza Event&Conference Center and close to the beautiful Stadspark

Our accommodation(s)

Hotel location

Mercure Hotel Groningen Martiniplaza

Expositielaan 7
9727 KA GRONINGEN
Netherlands

GPS:53.201909, 6.555828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RESTAURANT

In the evening you can dine extensively in our atmospheric restaurant or enjoy a drink in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,731 reviews

TripAdvisor Rating  4.0/5  719 reviews

Good located

Customer review rating 4.0/5

Greg Business - Confirmed reviews ALL

Friendly staff, good located, finally silence - end of large construction works next to the hotel.

Dear Greg, Thanks for sharing your point of view. We are delighted to hear that you found our staff to be friendly and our location suitable for a quiet stay, especially now that the nearby construction has concluded, allowing for a more serene environment. We regret to learn about the oversight in the cleanliness of the shower area and wish to assure you that maintaining impeccable standards of cleanliness is a cornerstone of our service. Please accept our apologies for any discomfort this may have caused. Our housekeeping team is dedicated to ensuring that all areas of our guest rooms meet the high standards expected of Mercure Groningen Martiniplaza. We are also pleased to know that our efforts in sustainable development have resonated well with you. Upholding environmentally-friendly practices is an integral part of our commitment to the planet and our guests. Your positive remarks on recommending our hotel are truly encouraging, and we're thankful for your support. Rest assured, we are continually striving to deliver an exceptional experience for all our guests. We all hope to welcome you back in the future! Best wishes, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Incredibly helpful

Customer review rating 5.0/5

Lewis Families - Confirmed reviews ALL

Special mention to the staff, particularly marja (whom checked us in).

Dear Lewis, Thank you for taking the time to review your stay. We are thrilled to hear that our staff made such a wonderful impression on you, particularly Marja, who is indeed a valued member of our team. Our commitment to cleanliness is unwavering, and your recognition of this effort is greatly appreciated. Furthermore, we are delighted to learn that our dedication to sustainable development initiatives has not gone unnoticed. At Mercure Groningen Martiniplaza, we continually strive to maintain high standards of service and care for the environment. It is always our priority to provide a welcoming and comfortable experience for all our guests. It would be a pleasure to welcome you back. Best wishes, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Great comfortable hotel

Customer review rating 5.0/5

Ekaterina Business - Confirmed reviews ALL

I always stay at Mercure when in Groningen. It’s very cosy, comfortable, clean and breakfast is great. Big parking is very convenient.

Dear Ekaterina, Thank you for such a positive review. We are delighted to hear that you find our hotel to be a cozy and comfortable haven during your stays in Groningen. Our team takes great pride in maintaining the cleanliness of our facilities, and it is rewarding to know that this has contributed positively to your experience. It is also wonderful to hear your appreciation of our extensive buffet breakfast, which we hope starts your day on a delightful note. We understand the importance of convenience for our guests, and we're glad that you find our parking facilities to be ample and accommodating. At Mercure Groningen Martiniplaza, we strive to provide a seamless and enjoyable experience for all our guests, and your commendations affirm our efforts. We look forward to welcoming you back on a future visit. Kind regards, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Everything was Great!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great location, excellent breakfast and easy parking.

Dear Guest, Thank you for this review of your time at our hotel. We are thrilled to hear that your booking process was as seamless as ever, reflecting our commitment to providing a convenient and user-friendly experience. Your endorsement of our loyalty programme is much appreciated, and we are delighted that you found our commitment to cleanliness and sustainability up to the mark. It's heartening to see such high recommendation scores, and to know that our location, breakfast, and parking facilities contributed to your enjoyable stay. We take pride in maintaining a high standard of service and are always looking for ways to enhance our guest experience. Your feedback is invaluable as we continue to improve and provide our guests with a comfortable and memorable visit. It would be a pleasure to welcome you back on another occasion. Best wishes, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Not up to expectations

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Very small room and tiny shower. Heating insufficient and dirty curtains

Dear Guest, Thank you very much for the time taken to review your stay with us. We are genuinely disheartened to hear that your experience did not meet the high standards we strive to uphold. While our room sizes are designed to optimize space and functionality, we regret that you found your room to be smaller than expected. We take pride in our hotel's cleanliness and are concerned about your observation regarding the windows and curtains; please be assured that this is being looked into. Your comfort is paramount, and we apologize if the heating in your room was not adequate. We constantly aim to deliver a comfortable and satisfying stay, and it seems we have fallen short during your visit. Rest assured, we are taking your comments seriously as part of our ongoing efforts to improve our guest experience. Kind regards, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

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Other web-users rate our hotel

  • 555 reviews 5.8/10 Location
  • 1,262 reviews 6.6/10 Room
  • 912 reviews 8.5/10 Service
  • 24 reviews 6.9/10 WiFi
  • 686 reviews 7.9/10 Breakfast
  • 608 reviews 4.6/10 Comfort
  • 512 reviews 6.5/10 Cleanliness
  • 195 reviews 3.6/10 Amenities

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