ibis Paris Bastille Opera 11th 3 stars

Customer review rating (ALL Rating) 4.3/5 4,284 reviews

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Description

Hotel extras

  • At the heart of the historic district of Bastille

  • Green Key certified: cuisine with fresh products/herbs from our veg patch.

  • A leafy terrace to enjoy a cocktail or dinner

  • 2691 sq. ft. (250 m²) of meeting space with natural light

  • Undercover private car park (supplement)

Our accommodation(s)

Hotel location

ibis Paris Bastille Opera 11th

15 rue Breguet
75011 PARIS
France

GPS:48.857209, 2.372763

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Le Génie Sous Les Etoiles

Our restaurant offers a simple and generous bistro-style menu. You can enjoy dishes made with fresh ingredients and a selection of wines from passionate winegrowers, all in a true "home from home" atmosphere.

Book

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 70 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,284 reviews

TripAdvisor Rating  3.5/5  3,318 reviews

OK for short stay

Customer review rating 3.5/5

Eugenia Families - Confirmed reviews ALL

We had a 3 night stay with my 3 year old, the price was good for the location and the hotel was OK but overall quite basic. There is definitely room for improvement even within the price range. The check-in process is overly complicated, why not make a simple reception instead of the 2 bureaux they use. I had to wait about 20 minutes to check in, exhausted and wet from the rain and with a sleeping toddler, while the reception staff talked to others, printed papers and explained terms and conditions as if this was an estate agency and not a hotel. The breakfast is OK for one day, but then it's the same every day and there's not a single vegetable on offer. I appreciate that this is France, but maybe I would rather have a cucumber than fancy cheeses and 5 types of fresh bread for breakfast. The room facilities are pretty basic, you only have paper cups and a hairdryer (thanks for the hairdryer, by the way). And they change your sheets and towels every day, even though we didn't ask for them. I'd rather have a waterproof shower door, to be honest (yes, the shower leaked).

Feedback on Our Stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I found the location of the establishment to be excellent, and the services provided were also very satisfactory. However, I did encounter a minor issue: there seemed to be an insufficient quantity of forks, knives, and bowls available during breakfast times.

Dear Rosineide, Thank you for your positive feedback on our location and services. We appreciate your comment regarding the availability of utensils during breakfast. We will ensure to address this matter promptly. Sincerely, Selmane Kouakoua, Room Division Manager,

Well located but room and bathroom are tiny and unpractical

Customer review rating 2.5/5

Helen Families - Confirmed reviews ALL

The hotel is very well located, easy to access with public transport and in a quiet street with lots of restaurant close by. But the room is tiny (felt smaller than it looks on the photos) and the bathroom is even worse. I could barely seat on the toilet without banging my knees on the wall in front of me. It lacks basic amenities such as a waste basket in the room (apart from the mini one in the bathroom) and an electric kettle with some mugs and complementary tea bags. We only had 1 towel and 1 pillow on the beds when we checked in. The staff was helpful in assisting to correct this but it was still unfortunate. Also there was some things in the room that were not very well maintained such as some baseboards that were completely detaching from the wall and some dust under the beds... No very impressed by the room.

Dear Helen,, We thank you for sharing your experience at our hotel. We are delighted to know that you appreciated our central location and the tranquility of our street. We are sorry that the size of the room and bathroom did not meet your expectations. Additionally, we will strengthen our quality control procedures to avoid the mentioned issues. As commercial compensation, I have just credited 2000 rewards points to your Accor account; “Reward points can be used at all Accor group hotels.” We hope to have the opportunity to welcome you again to offer you a more satisfying experience. Sincerely, Selmane Kouakoua, Room Division Manager,

Very well located (for me)

Customer review rating 4.5/5

Nicolas Solo - Confirmed reviews ALL

No problem and good value for money

Dear Nicolas, thank you for your positive review. We are delighted to hear that you found our hotel well-located and a good value for money. We look forward to welcoming you back in the future. Sincerely, Selmane Kouakoua, Room Division Manager,

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

The Bathroom/Toilet is so small that it poses a safety concern to use it, few of my friends had minor accidents of slip inside the bathroom. Safety of customers should not be compromised for money.

Dear Tamraparni, we are sorry to hear about your experience and we are sorry that the size of the room did not meet your expectations Please note that our facilities meet hotel standards; Sincerely, Selmane Kouakoua, Room Division Manager,

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Other web-users rate our hotel

  • 1,962 reviews 9.6/10 Location
  • 2,753 reviews 5.2/10 Room
  • 1,932 reviews 8/10 Service
  • 43 reviews 7.8/10 WiFi
  • 1,890 reviews 3.6/10 Comfort
  • 1,049 reviews 7.7/10 Breakfast
  • 973 reviews 7.9/10 Cleanliness
  • 688 reviews 9.3/10 Vibe

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