Mercure London Bridge 4 stars

Customer review rating (ALL Rating) 4.5/5 1,555 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • In central London with easy access to the Tate Modern

  • 144 modern guest rooms with connecting rooms available

  • 3 fully equipped meeting rooms and free unlimited Wi-Fi

  • Hotel Bar & Restaurant with New York and Italian cuisine

Our accommodation(s)

Hotel location

Mercure London Bridge

71-79 Southwark Street
SE1 0JA LONDON
United Kingdom

GPS:51.505397, -0.098898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MARCO'S NEW YORK ITALIAN

With Marco's Italian heritage, the New York Italian brings a twist on traditional Italian cuisine by combining the taste of America with inspirational flavours from the Mediterranean. Simple food done well.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 80 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,555 reviews

TripAdvisor Rating  4.5/5  603 reviews

Certificate of excellence 2023

Good for a night

TripAdvisor rating 4.0/5

MPGF73 Couples - TripAdvisor review

Good bright clean and well maintained chain hotel. Rooms are fine and have all you need for a night or two. Staff are all friendly and helpful. Breakfast is ok. The only downside is there’s no step free/flat level access into the hotel itself so avoid if mobility is limited.

Dear MPGF73, Thank you for sharing your experience with us following your recent stay. We're glad to hear that you found our hotel to be bright, clean, and well-maintained, and that our rooms suited your needs for a short stay. It's also wonderful to know that you found our team to be friendly and helpful. Regarding the accessibility of our hotel, we'd like to clarify that there is indeed step-free/flat-level access into the hotel from Lavington Street. We apologise if this information was not readily apparent during your stay. Ensuring accessibility for all our guests is a priority for us, and we appreciate your feedback, which allows us to continuously improve our services and communication. Thank you once again for your review, and we hope to have the pleasure of welcoming you back for another comfortable stay in the future. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to let us know. Kind regards, Chloe Delattre Operations Manager

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I had no response to my request at the time of making my reservation asking for the tube route from Heathrow to the hotel. I was not happy about that. I also asked for information re route from the hotel to my meeting venue ....also no response.

Dear BOB S., Thank you for sharing your feedback following your recent stay at Mercure London Bridge. We appreciate you bringing your concerns to our attention. We apologise for any inconvenience caused by not receiving a response to your requests regarding the tube route from Heathrow to the hotel and information regarding the route from the hotel to Heathrow Airport. Please rest assured that we take such matters seriously and have investigated the issue. Upon reviewing our records, it appears that our team did respond to your requests in a timely manner. However, it's possible that our emails may have ended up in your junk or spam folder. We understand how frustrating this can be, and we apologise for any confusion it may have caused. In the future, we would advise checking your junk or spam folder to ensure that you receive all correspondence from us. Once again, we apologise for any inconvenience, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. MLB Team

Ideal location

Customer review rating 4.5/5

James Couples - Confirmed reviews ALL

Great locations with lots of things to do and see within a short walking distance. Good and friendly staff, great service and comfortable room.

Dear JAMES F., Thank you for sharing your feedback regarding your recent stay at Mercure London Bridge. We are delighted to hear that you found our hotel to be in an ideal location, with plenty of attractions and activities within easy walking distance. We're pleased to learn that you had a positive interaction with our team and that you found them to be friendly and accommodating. Providing excellent service is a top priority for us, and we're glad to know that we met your expectations in this regard. It's fantastic to hear that you found your room to be comfortable, as we strive to provide a relaxing and enjoyable environment for all our guests. We appreciate your valuable feedback and hope to have the opportunity to welcome you back to Mercure London Bridge in the future. If there's anything further we can assist you with, please don't hesitate to let us know. MLB Team

Great stay at Mercure London Bridge

Customer review rating 5.0/5

Michael G. Solo - Confirmed reviews ALL

The hotel was very competitively priced for a Saturday night in central London. The reception and bar staff were very polite, pleasant and helpful. The room was great. Modern, clean, comfortable and spacious. I did benefit from a Gold Member's upgrade which I appreciated. The hotel is a short walk from Southwark Underground Station, which is great because the Jubilee line is 24 hours at weekends.

Dear MICHAEL G., We sincerely appreciate you taking the time to share your experience at Mercure London Bridge. We are delighted to read that your stay with us was enjoyable. It's wonderful to hear that you appreciated the kindness, politeness, and assistance from our reception and bar team. Your satisfaction is our greatest reward. We are pleased that you enjoyed your room, benefiting from a ALL Gold Member's upgrade, and found it to be modern, clean, comfortable, and spacious. Your positive feedback is greatly appreciated and encourages us to maintain our high standards of quality and service. It's also rewarding to know that you found our location convenient during your time in London. We hope to have the pleasure of welcoming you back to Mercure London Bridge on your next visit to the area. MLB Team

Friendly staff, beautiful hotel

Customer review rating 5.0/5

Vanessa Couples - Confirmed reviews ALL

My partner and I stayed for one night and had a very comfortable stay. Highlights - homemade cookies in a jar at reception. A free drinks selection to enjoy as part of our 'privilege' room option and free bag holding on our day of departure so we could enjoy the delights of the local Borough Food Market without having tk carry our luggage around with us.

Dear VANESSA M., Thank you for taking the time to share your experience at Mercure London Bridge. We are thrilled to hear that you and your partner had a comfortable and enjoyable stay with us. It's wonderful to know that you appreciated the little touches such as the homemade cookies at reception and the complimentary drinks selection available as part of our membership benefits. We're delighted that you found these additions to enhance your experience with us. We understand the importance of convenience during your stay, and we're glad to hear that our complimentary luggage room service allowed you to explore the local Borough Market without the burden of carrying your luggage. Providing such services is our way of ensuring that our guests have a seamless and enjoyable experience with us. We will be sure to pass along your kind words to Luisa; it's always encouraging for our team to receive recognition for their efforts in providing exceptional service. Once again, thank you for choosing Mercure London Bridge. We look forward to welcoming you back for another memorable stay in the future. MLB Team

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Other web-users rate our hotel

  • 801 reviews 9.6/10 Location
  • 1,074 reviews 7/10 Room
  • 1,226 reviews 9/10 Service
  • 16 reviews 6.9/10 WiFi
  • 574 reviews 8.2/10 Breakfast
  • 422 reviews 6.7/10 Cleanliness
  • 295 reviews 8.7/10 Vibe
  • 174 reviews 7.4/10 Value

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