Novotel Sevilla 4 stars

Customer review rating (ALL Rating) 4.6/5 2,368 reviews

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Avenida Eduardo Dato 71, Nº R.T.A. H/SE/00979, 41005 SEVILLE, Spain

Description

Hotel extras

  • We expand our play areas for kids in July and August.

  • The pool is open between May 1 and October 15

  • 20-minute walk to the city center

  • Well connected with the main means of transport

  • Fitness center, bar and restaurant in the hotel

Our accommodation(s)

Hotel location

Novotel Sevilla

Avenida Eduardo Dato 71, Nº R.T.A. H/SE/00979
41005 SEVILLE
Spain

GPS:37.382727, -5.972032

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Sevilla

Contemporary décor with large windows and designer furnishings, the hotel's restaurant and bar serves Mediterranean cuisine with local touches such as fried "pescaíto" or meats, and tapas and menus.

Book

Your meetings and events

Room descriptions and layouts

4 

meeting rooms

From 1 to 80 

attendees

  • m / m²
  • ft / sq ft
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,368 reviews

TripAdvisor Rating  4.0/5  619 reviews

Certificate of excellence 2024

Not so pleasant stay

Customer review rating 4.5/5

Francis N. Couples - Confirmed reviews ALL

Water supply down for two to three hours during the days

Dear Francis, Thank you for taking the time to share your feedback following your recent stay at Novotel Sevilla. We are sorry that your experience did not meet all your expectations. We would like to apologize for the inconvenience you had to go through regarding the water supply failure. This supply interruption was due to a momentary failure of the public water company and unfortunately beyond our control. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Florence In Charge of Quality Novotel Sevilla

Good sized room

Customer review rating 4.5/5

Chris L. Couples - Confirmed reviews ALL

We found it difficult to locate the hotel car park entrance and then how to get to reception. Staff were helpful and friendly. Location is walkable to Seville old town and next to football stadium. Room was good size and clean.

Dear Chris, Thank you for staying at Novotel Sevilla on your recent visit to Seville and for answering our survey. We are very pleased to read that you enjoyed our location and also the helpfulness and friendliness of our team. Your feedback assists us in improvements we can make in the future, so please be sure that we will take into consideration your comment regarding parking access and entrance to improve our guests' experience and become better. Thank you again for sharing your experience, and we look forward to welcoming you back soon to Novotel Sevilla. Best regards, Florence In charge of Quality Novotel Sevilla

Nice option but not in city center

TripAdvisor rating 3.0/5

RRBB11 Families - TripAdvisor review

We were disappointed with the location of the hotel because it is a little bit away from the city center. That is not the hotels fault though, it was probably something we over looked. Having said that, the hotel is quite efficient and decent for a few nights stay. We arrived and had a few issues on check in (our request for 2 rooms on the same floor and with showers vs bath tubs) had not been addressed. The receptionist said it was because Expedia had not sent them the requests. The manager on duty, Nieves, was very helpful in resolving both matters. The superior rooms are basic but spacious, clean and neat. Housekeeping does a good job too. The hotel was extremely busy while we were there with families and groups. The breakfast offering was good and everything was self service. The ere were hot and cold options. There is parking available at this hotel. All in all a decent hotel.

Thank you for taking the time to share your experience at the Novotel Sevilla. I am pleased to read that you had a good stay overall and that you have enjoyed our facilities and services. Our hotel is located out of historic center and I am sorry our location may not have been fully convenient despite of the different options of public transportation to and from city center (underground and direct bus lines). We look forward to welcoming you back to Novotel. Best regards, Florence Quality Manager Novotel Sevilla

Disappointed with this Novotel hotel

Customer review rating 1.5/5

V. Families - Confirmed reviews ALL

Really outdated rooms and bathrooms. Shouldn’t be 4 star, 2.5 star hotel. Not staying here again. Beds are comfortable. Very less breakfast options.

Greetings from Seville, Thank you for taking the time to share with us your feedback regarding your recent stay at the Novotel Sevilla. I am sorry to read that our facilities, and specially the quality of accomodation and breakfast options, did not meet all your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your opinion is very important to us. Your feedback assists us in improvements we can make in the future, so please be sure that we will take into consideration your comments to improve our guests' experience and become better. We look forward to welcoming you back to Novotel. Best regards, Florence Quality Manager Novotel Sevilla

Good standard of hotel

Customer review rating 4.0/5

David Solo - Confirmed reviews ALL

Spacious room with good facilities. First floor restaurant/roof bar facilities also good. Only issue was some very noisy guests returning in the night (twice).

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Other web-users rate our hotel

  • 1,084 reviews 9/10 Location
  • 1,165 reviews 7.5/10 Room
  • 1,157 reviews 9.3/10 Service
  • 19 reviews 5.5/10 WiFi
  • 726 reviews 8.5/10 Breakfast
  • 650 reviews 7.3/10 Comfort
  • 463 reviews 7.3/10 Cleanliness

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