Novotel London Bridge 4 stars

Customer review rating (ALL Rating) 4.6/5 2,857 reviews

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Description

Hotel extras

  • Dedicated central London parking spaces for guests (fees apply)

  • A short 10-minute walk to London Bridge tube station

  • Overlooking the renowned London Borough Market

  • Direct train from London Bridge Station to Gatwick Airport

  • Cashless payments (Visa, Mastercard and AMEX cards accepted)

Our accommodation(s)

Hotel location

Novotel London Bridge

53-61 Southwark Bridge Road
SE1 9HH LONDON
United Kingdom

GPS:51.50572, -0.095408

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar & Restaurant

Come and relax at Gourmet Bar, our stylish and cozy restaurant serving artisan coffee, delicious international food, creative cocktails and local beers!

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,857 reviews

TripAdvisor Rating  4.0/5  3,054 reviews

Certificate of excellence 2023

Pleasantly surprised!

Customer review rating 4.0/5

Edmund N. Solo - Confirmed reviews ALL

Having stayed in several Novotel's in different places, I have to say I was pleasant surprised and pleased with my recent stay at Novotel London Bridge. The hotel lobby design gave a very fun, modern industrial feel. I arrived late in the evening, hence the Front Desk could not offer me the upgraded room immediately. This was arranged the very next day to my surprise. The designs of the rooms were typical of Novotel across the different countries. Location was acceptable, the nearest tube. station was about 10 mins walk away. There were nearby restaurants and eateries so on the whole, it's rather convenient. Borough market is just around the corner.

Hi Edmund, Thank you for completing the guest satisfaction survey. I am really pleased to see your positive comments about your experience with us here at Novotel London Bridge! I am happy our front office team were able to arrange your upgrade on the second day of your stay and I will be sure to make Aiza aware of her particular high standard of service. I hope to welcome you back again soon! Kind regards, Tim Gordon Rooms Division Manager

Disappointing

Customer review rating 2.0/5

Mat Business - Confirmed reviews ALL

welcome at reception great check in fast then delayed for 10 mins while receptionist obsessed with whether i am a member or not - i know i am but dont care about the points! opened room door to dirty pillow case on the floor - think it was dropped by cleaner on exit the biggest problem is the air conditioning is useless. on min temp and max fan speed it is like your grandma blowing in your ear from 20 miles away - pointless. so you open the window and then the city noise means no sleep also think for the price per night that there should at least be some biscuits alongside the water in the room (as Hilton do with shortbread)

Good location and nice hotel.

Customer review rating 4.0/5

Kev Families - Confirmed reviews ALL

No real issues except the contents of the rooms for bedding toweling and mug/tea did not reflect the 3rd person booked in the room and had to ask twice for the condiments to be updated for the second night. Food and drink was very nice. All in all a nice stay and look forward to returning.

Great hotel with a very good service

Customer review rating 5.0/5

Gunnhild Friends - Confirmed reviews ALL

We were three persons arriving for a weekend in London. We got our room, but unfortunally it was not prepared for three persons. Then they upgrated us to a very nice superior familyroom instead. With the biggest smile ever. The front desk manager Ingebjoerg with her staff Nur and Gayatri was so kind and helpfull to us all along our stay. We felt like we were three special guests at the hotel. The hotel is well located near by the Shard and London Bride tube station. The hotel is nice and clean, good breakfast with plenty of choice. We will highly recommend this hotel.

Hi Gunnhild, Thank you for sharing your experience with me! I am delighted to read of your fantastic stay with us and I will be sure to pass on the great feedback to Ingebjorg & her team. I hope to welcome you back again soon! Kind regards, Tim Gordon Rooms Division Manager

Amazing stay

Customer review rating 5.0/5

Melia Friends - Confirmed reviews ALL

On vacation with a friend, we appreciated the location of this hotel, close to the center, very well located for visiting the capital, but I will especially remember the kindness and availability of the staff. In addition, it is a very beautiful hotel, full of charm, with its tastefully decorated living room, the breakfast room, with its veranda, I had the impression of having lunch in a winter garden and the kitchen from the chef, who I recommend! Everything is there for a wonderful vacation! I'll come back, I promise

Dear Melia, Thank you so much for your fantastic review and your top score! We are delighted you enjoyed our hotel and that you and your friend had a great experience! Thank you again for sharing, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ingebjorg Foss Front Office Manager

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Other web-users rate our hotel

  • 1,460 reviews 9.6/10 Location
  • 1,683 reviews 7.4/10 Room
  • 1,834 reviews 9/10 Service
  • 17 reviews 8.7/10 WiFi
  • 1,142 reviews 8.9/10 Breakfast
  • 674 reviews 8.2/10 Cleanliness
  • 453 reviews 8/10 Food
  • 432 reviews 9.1/10 Vibe

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