Novotel Monterrey Valle 4 stars

Customer review rating (ALL Rating) 3.9/5 1,790 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free WiFi throughout the hotel

  • 20 minutes from the airport

  • Restaurant with terrace, serving Mexican and international dishes

  • Fitness center and outdoor swimming pool with solarium and children's area

  • Pet-friendly hotel! Pets up to 33 lbs. allowed

Our accommodation(s)

Hotel location

Novotel Monterrey Valle

Ave Lazaro Cardenas 3000, Esq Dr Atl. Col. Valle Oriente, San Pedro Garza Garcia
66269 Monterrey
Mexico

GPS:25.647823, -100.328565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

365

Enjoy the international and Mexican cuisine offered by Novotel at your leisure with meals available at our restaurant from 6 a.m. to 11 p.m. Choose something from our buffet, with healthy, balanced and traditional Mexican style options.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,790 reviews

TripAdvisor Rating  3.5/5  423 reviews

Overall Stay Bad

Customer review rating 1.0/5

Henrique Business - Confirmed reviews ALL

The service is bad. Th only good think was the breakfast.

Overall not a great experience

Customer review rating 1.5/5

Irma P. Families - Confirmed reviews ALL

We reserved for an event, the hotel was referred from the venue Las Nubes. 1.- We didnt get the special rate for the second room we reserved. 2.- Only one elevator working 3.-Only 2 towels per room when one of our rooms clearly was for 2 adults and 2 children, when I call to request more towels the receptionist reply "They didn't have more towels." 4.-Bed sheets had holes and clearly not in good condition. 5.- The halls on floor 5 where dirty from the carpets to the elevator. Trash, food and cups left at the floor for the two day stay were never removed or cleaned. I was surprised to see too many bad looks for a hotel located in a great area and having locations all around the world. Not good.

Good stay

Customer review rating 4.0/5

Bryan C. Business - Confirmed reviews ALL

Thank you for giving me a room at 3 in the morning. Holiday Inn in San Pedro treated me as if I was from Honduras. His suit didn't hide that he just got off an Uber from General Escobedo. Arriba Novotel

Well located

Customer review rating 4.0/5

Alejandro N. Friends - Confirmed reviews ALL

It was a relaxing staying in the hotel

Good

Customer review rating 4.0/5

Ps Business - Confirmed reviews ALL

Good

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Other web-users rate our hotel

  • 353 reviews 8.8/10 Location
  • 963 reviews 3.2/10 Room
  • 768 reviews 6.1/10 Service
  • 43 reviews 0.8/10 WiFi
  • 490 reviews 2.4/10 Cleanliness
  • 403 reviews 3/10 Amenities
  • 338 reviews 3.2/10 Comfort
  • 325 reviews 2.3/10 Vibe

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