ibis Caxias do Sul 3 stars

Customer review rating (ALL Rating) 4.3/5 1,328 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 13 minutes by car to Hugo Cartengiani Regional Airport

  • 11 minutes by car to Caxias do Sul Bus Station

  • 5 minutes by car to RSC 453 Highway

  • 9 minutes from downtown

  • Pet-friendly hotel! Small animals are welcome here

Our accommodation(s)

Single Bed

Standard Room with twin beds

  • 2 persons
  • 14 / 150 sq ft
  • Bedding 2 x Single bed(s)

Hotel location

ibis Caxias do Sul

Rua Joao Nichelle 2335, Sanvitto II
95012631 CAXIAS DO SUL
Brazil

GPS:-29.17471, -51.21557

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 110 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,328 reviews

TripAdvisor Rating  4.0/5  1,064 reviews

good stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

was good, but missing towels in the room, it seems the new policy, i my opinion misguided. this is a fatal error.

Dear Irailton S., We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

Good stay

Customer review rating 4.5/5

Igor R. H. Couples - Confirmed reviews ALL

Great, only thing could improve is the ac temp

Prezada. Mirelly, Agradecemos os seus comentários sobre sua estada no hotel ibis Caxias do Sul. Foi com prazer que recebemos suas felicitações. Não deixaremos de compartilhar seus comentários com toda a equipe. A satisfação de nossos hospedes é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um ótimo serviço. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

There was urine on my toilet seat

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

There is only one thing that would make me never go back to a hotel again: room hygiene. Finding dirt from other guests is bad, but in my case there was even dried urine on the toilet seat. The cleaning staff didn't even bother to flush the toilet and wipe it down first. Inadmissible

Prezado Sr. Daniel, Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Atenciosamente, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

Shower box was terrible - water everywhere

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

The shower box was not well set, the water was getting everywhere, and the whole bathroom was wet.

Dear Victor Salvino B., Thank you for taking the time to tell us about your experience at the ibis Caxias do Sul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

Good Stay

Customer review rating 5.0/5

Sauro Business - Confirmed reviews ALL

I knew ACCOR, then i like very much

Prezado Sr. Sauro, Agradecemos os seus comentários sobre sua estada no hotel ibis Caxias do Sul. Foi com prazer que recebemos suas felicitações. Não deixaremos de compartilhar seus comentários com toda a equipe. A satisfação de nossos hospedes é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um ótimo serviço. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul

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Other web-users rate our hotel

  • 182 reviews 9/10 Location
  • 470 reviews 5.4/10 Room
  • 414 reviews 7.2/10 Service
  • 7 reviews 6/10 WiFi
  • 304 reviews 8.6/10 Breakfast
  • 155 reviews 7.5/10 Cleanliness
  • 79 reviews 8/10 Amenities

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