Mercure Plaza Biel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,314 reviews

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Description

Hotel extras

  • Rental of e-bikes to explore the Three Lakes region

  • Coworking space

  • Access from the train station by public transport (bus 2 or 72), Diamantstrasse exit

  • Free and fast WIFI

  • New Mercure bedding

Our accommodation(s)

Hotel location

Mercure Plaza Biel

40 Neumarktstrasse, Postfach 3376
2502 BIEL
Switzerland

GPS:47.13857, 7.249614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BARRIQUE

The Barrique restaurant will introduce you to a creative cooking style combining local and international gourmet dishes. We also offer a selection of wines from all over the world. The Barrique is a barrel full of ideas and surprises.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 70 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,314 reviews

TripAdvisor Rating  4.0/5  493 reviews

Garage sized only for local people - bad breakfast

Customer review rating 1.0/5

Lucernese Business - Confirmed reviews ALL

Our first disappointment was that after arrival we couldn't park the car in the advertised "garage" (only suitable for small cars) - actually the booking had been done especially for the garage. The cappuccino out of the fully automated coffee machine was disgusting. Our request to have a cappuccino made from the professional portafilter espresso machine was denied in a very unfriendly way. The staff on the reception desk was very friendly at all times. Summary: Worst hotel experience in about 15 years

Excellent housekeeping & receptionist

Customer review rating 4.5/5

Nicole Couples - Confirmed reviews ALL

Housekeeping do the room cleaning well and receptionist is very good(I forgot her name who do the afternoon shift), she helped us booked the Taxi. Thank you all, what a lovely stay.

Well located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Tried to check in at 11am and you stated i had to pay 30chf which is quite disappointing after a long flight because check in is at 3pm and also asked for late chdckout also you required money and again not satisfied

Warm staff, well designed room, and an enjoyable breakfast

Customer review rating 5.0/5

Y.g. Business - Confirmed reviews ALL

I had a wonderful stay at your hotel. The hotel location was also closely located to the train (10min walk) and city center which was greatly appreciated.

Everything was perfect except the breakfast

Customer review rating 3.0/5

R. S. Business - Confirmed reviews ALL

Everything was clean and the reception was so friendly, however the breakfast was cold pancakes were as rocks and the bread was missing, egges were also cold and the syrup was also finished for two days in a row

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Other web-users rate our hotel

  • 312 reviews 8.6/10 Location
  • 523 reviews 8.2/10 Room
  • 574 reviews 9.2/10 Service
  • 287 reviews 8.5/10 Breakfast
  • 204 reviews 8.7/10 Cleanliness
  • 68 reviews 3.9/10 Value

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