ibis Melbourne Glen Waverley 3.5 stars

Customer review rating (ALL Rating) 4.2/5 1,242 reviews

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Description

Hotel extras

Guests staying at ibis Melbourne Glen Waverley can enjoy a wide range of convenient services and facilities, such as complimentary WIFI access in guest rooms and throughout the hotel, connecting guest rooms and reduced mobility guest rooms.

Our accommodation(s)

Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.882978, 145.1652

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ibis Kitchen and Bar

ibis Kitchen and Bar is located on the ground level of the hotel, and open for Breakfast, Lunch, Dinner and afternoon and evening drinks. A Bistro style menu is suited to both business and leisure travelers seeking an easy, comforting and delicious meal.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,242 reviews

TripAdvisor Rating  4.0/5  576 reviews

Nice, comfortable and welcoming

Customer review rating 4.5/5

Dennyvm Families - Confirmed reviews ALL

Secure parking was a blessing. Reception staff great. Room was clean, tidy no smells and bed was comfortable. Breakfast was great. Kitchen staff quick to restock empty servers and hospitality staff were very helpful. No issues from us. Well, done Accor Ibis.

Dear Denny, Thank you for reviewing your stay. We're delighted to hear that you found our secure parking to be a blessing and that our reception staff made a great impression. The comfort and cleanliness of your room are aspects we take great pride in, so it's rewarding to know that these details contributed to your positive experience. It's particularly heartening to see the positive impact our staff had on your stay, from the night crew on Saturday to the breakfast and kitchen staff on Sunday morning. We strive to offer a welcoming atmosphere complemented by efficient and helpful service, and it's pleasing to see this reflected in your comments. Your enjoyment of our breakfast offerings and the efforts of our team to ensure everything was well-stocked and inviting is much appreciated. It's our goal to provide a memorable dining experience for all of our guests. Also, we are glad to note your satisfaction with our sustainability initiatives, even though they were not rated in your survey. We continually work towards making meaningful environmental contributions. As a valued Classic status member of ALL – Accor Live Limitless loyalty programme, your feedback is especially important to us, and we're thrilled that you would recommend our brand. We also hope that you will continue to enjoy the benefits and experiences that come with being a part of our loyalty programme. We look forward to welcoming you back in the future. Best wishes, Youcan U Duty Manager ibis Melbourne Glen Waverley

Very happy as usual.

Customer review rating 4.5/5

Brenda B. Families - Confirmed reviews ALL

Two rooms with comfortable beds, quite satisfying breakfast and helpful staff. Only one room supplied water which was a bit disappointing.

Dear Brenda, Thank you very much for your review. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are especially glad that you found our team members to be helpful and professional, and that you appreciated our prime location. Thank you for your suggestion, we will be taking it into consideration as the satisfaction of our guests is of utmost importance to us. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Youcan U Duty Manager ibis Melbourne Glen Waverley

RETURN VISIT

Customer review rating 5.0/5

Jont Couples - Confirmed reviews ALL

We stay at this Hotel at least 4 times a year for periods of up to 2 weeks. Our most recent stay was comfortable and relaxing.

Dear Jon, We are glad to receive such a positive review! It is always a pleasure to hear from our repeat guests, and we are delighted that your latest visit was both comfortable and relaxing. We take great pride in our friendly staff and thank you for acknowledging their efforts to ensure your experience was welcoming, particularly during breakfast time. We have noted your observation regarding the carpet off the elevator. Please rest assured that we strive to maintain impeccable standards of cleanliness throughout our hotel, and your comment will serve as a reminder to address all areas with the same level of attention. Your commendation of our restaurant, ibis Glen Waverley, is much appreciated. Our team is passionate about providing excellent meals and service, so it is rewarding to know that this was a highlight of your stay. We look forward to welcoming you back soon. Best regards, Claudia Hindmarsh Guest Experience ibis Melbourne Glen Waverley

Great people and place

Customer review rating 4.5/5

Adam Z. Business - Confirmed reviews ALL

Everyone is so welcoming - it’s like being part of the family Great service and place

Dear Adam, Our sincerest thanks for this positive review of your stay at our hotel. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. We hope to welcome you back. Best wishes, Vishabh Verma, Guest Experience Manager Ibis Melbourne Glen Waverley

Pleasant

Customer review rating 4.5/5

Webby Business - Confirmed reviews ALL

Stay was good , not sure about the air-conditioning? Wouldn't heat .

Dear Guest, We appreciate that you took the time to share your experience with us. We're delighted to hear that your overall experience with us was pleasant and that you would recommend our hotel to others. Your commendation on the cleanliness of our hotel is greatly appreciated, and we are proud to know that our sustainability efforts have met your approval. Regarding the support for new staff members, we continuously strive to provide thorough training and assistance to ensure all team members can deliver the exceptional service we are known for. We regret if this was not evident during your interaction with our staff and appreciate you bringing this to our attention. Your comments regarding the air-conditioning have been noted. We aim to provide a comfortable environment for all our guests, and we apologize if the temperature control did not meet your expectations. We also take your suggestion to check behind the beds very seriously and will address this matter with our housekeeping team to ensure our high standards of cleanliness are upheld throughout every aspect of our guest rooms. We very much hope that we may be able to welcome you back in the future. With very best wishes, Vishabh Verma Guest Experience Manager ibis Melbourne Glen Waverley

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Other web-users rate our hotel

  • 477 reviews 8.9/10 Location
  • 830 reviews 6/10 Room
  • 760 reviews 7.3/10 Service
  • 12 reviews 4.2/10 WiFi
  • 403 reviews 5.1/10 Cleanliness
  • 217 reviews 4.9/10 Value
  • 177 reviews 7.2/10 Breakfast

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