ibis Jaipur Civil Lines 3 stars

Customer review rating (ALL Rating) 4.1/5 858 reviews

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Description

Hotel extras

  • Located in City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Rooftop pool

  • Spa facility

Our accommodation(s)

Hotel location

ibis Jaipur Civil Lines

Civil Lines Area, Near Civil Lines Metro Station, Ajmer Road
302006 JAIPUR
India

GPS:26.90788, 75.77991

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 70 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  858 reviews

TripAdvisor Rating  4.5/5  1,665 reviews

A good experience as expected in an ibis hotel

TripAdvisor rating 4.0/5

Rowsh TripAdvisor review

Great city centre hotel. Pool lovely and I also had a massage which was really good.Breakfast good mix of Indian and European as well as the menu for lunch and dinner. My son and I had 2 Rooms great for solo can’t comment on what it is like for 2. Good idea having an iron and ironing board on each floor… really handy…solar panels on roof and elimination of plastics great. Similar to ibis accommodation that I have stayed in Europe.

Khamma Ghani, Thank you very much for choosing our hotel & for posting such an appreciating feedback for us. We are pleased to know that you liked the location, food & ambience of our property. It’s always an honour to showcase our superior service standards to our guests & create higher levels of satisfaction. We look forward to your next visit with your friends & family in our hotel Ibis Jaipur Civil Lines ! Warm Regards, Balagi Singh General Manager

Customer review rating 4.0/5

Aviral L. Families - Confirmed reviews ALL

Everything was perfect. I was at least one non veg food items in breakfast , only this I found disappointing otherwise everything was fine.

Dear Aviral L., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ibis Jaipur civil lines

TripAdvisor rating 5.0/5

652lynnei TripAdvisor review

Great check in and reception. Prompt service in the restaurant, especially Loveleen and Dhanraj and Gajendra. Lovely food and very accommodating. Room comfortable, clean and has everything required. Customer service staff prompt with query. Many thanks

Khamma Ghani, Greetings from Ibis Jaipur Civil Lines! We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform. We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future. Kind Regards, Balagi Singh General Manager

Healthy stay

Customer review rating 5.0/5

Abhijeet R. Couples - Confirmed reviews ALL

All staaf good and supportive as I checked out late but they provide on complimentary basis late check out . Always good stay here

Dear Abhijeet R., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Average Stay

Customer review rating 3.0/5

Arunava C. Families - Confirmed reviews ALL

Room sizes are too small. The room is booked for 3 people, but when it comes to provide room amenities, only provided for 2 people. We had to call to arrange for 3rd person. This could be improved by working proactively and by paying attention to the detail. GST on F&B was charged 18%. This was a major dissatisfier. I have booked my room at 12% GST and included breakfast is also charged at 12% as it was pre-booked. But When we took Dinner at hotel it was charged at 18% GST. That's unacceptable. Hotel staff explained that its due to govt. laws. Hotel should challenge govt. laws or try to provide customer friendly solutions for in-house guest.

Dear Arunava C., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 660 reviews 9.4/10 Location
  • 1,907 reviews 6.8/10 Room
  • 3,438 reviews 9.3/10 Service
  • 155 reviews 9.6/10 WiFi
  • 934 reviews 8.6/10 Cleanliness
  • 751 reviews 2.6/10 Comfort
  • 524 reviews 9.5/10 Vibe
  • 497 reviews 8.3/10 Breakfast

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