Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 962 reviews

Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
Mercure Nottingham City Centre George Hotel - Image 3
Mercure Nottingham City Centre George Hotel - Image 4
2 George Street, NG1 3BP NOTTINGHAM, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

Our accommodation(s)

Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

GPS:52.953693, -1.144617

Telephone
Fax +44 115 958 1335

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

1822

Stylish restaurant, serving beautifully prepared food.

Your meetings and events

Room descriptions and layouts

4 

meeting rooms

From 1 to 100 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  962 reviews

TripAdvisor Rating  4.0/5  1,927 reviews

Certificate of excellence 2023

Disappointed

Customer review rating 2.5/5

Alison H. Families - Confirmed reviews ALL

We arrived and the hotel was covered in scaffolding and looked unwelcoming. Check in was brief, no information given regarding eating, facilities etc. We stepped into our room and were instantly disappointed. A privilege room it was not. High windows, no view, carpets not very clean, dirty curtains, teaspoons behind desk from previous guests, very noisy music late into the evening, shower over the bath, wonky tap and plug, a trickle of water from the shower, and a very wiry, black hair on two of the towels. We didn’t eat in the hotel at all but had a drink in the bar. Our barman was Vineyard who was the best thing about our stay. We have stayed in many Mercure hotels and this has extremely disappointing.

Dear Alison, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will share your feedback with our team, especially the department heads so we can see where we need to do better. I once again do apologise. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Should we have the pleasure of being able to welcome you back, please do contact me directly. It would be my pleasure to be able to personally assist in your reservation making process. I would ensure the very best rate is provided and also a complimentary upgrade to the best room available at the time of you contacting me. I sincerely hope we can welcome you back in the future so you can experience us at our usual very best. Kindest regards Chris Butler General Manager

Excellent location and great room

TripAdvisor rating 4.0/5

LouiseT61 TripAdvisor review

We really enjoyed staying here for a long weekend (3 nights). The hotel is in an incredibly good location for going to the caves and the castle, and there are great bars, cafés and restaurants very close by (with delicious vegan offerings). Our room was very clean and comfortable, and all the staff we encountered were friendly and helpful. We'll definitely book to stay here again next time we're visiting Nottingham!

Dear Louise, Thank you so much for your review. I am delighted to hear you had such an enjoyable say with us. The team and I are so thankful for your kind and encouraging words about our team and housekeeping standards. This really is wonderful to hear and I will share this feedback with the team at large. We are sincerely grateful for you having chosen Mercure Nottingham City Centre on this occasion and very much hope we can welcome you back again in the future. Kindest regards Chris Butler General Manager

Great stay

TripAdvisor rating 5.0/5

Voyage777823 TripAdvisor review

While understanding there was construction at the site,the stay was great. Close to everything. It was so comfortable actually slept a full 12 hours. Haven't done that in years. Staff was very helpful and gracious. Gave us good advice on places to eat.

Dear guest, Thank you so much for your review. I am so pleased to hear you had such an enjoyable experience with us and were comfortable throughout. It is wonderful to hear you enjoyed a well deserved 12 hour sleep, the first in many years! Thank you for your kind words about the team. This is so encouraging to hear, we care such a great deal about our guests and I am delighted this was apparent throughout your interactions. I look forward to sharing this feedback with them all. The team and I are so appreciative for you having chosen to stay with us on this occasion. We all hope we have the pleasure to be able to welcome you back again soon. Until next time. . . Kindest regards Chris Butler General Manager

A great change from the everyday corporate hotels.

TripAdvisor rating 5.0/5

Julie P TripAdvisor review

Loved this quirky hotel. Made a change from the everyday corporate hotel where all the rooms, facilities etc are always identical. The bedroom was compact but excellent, with all the little extra's you come to expect in a hotel room, including biscuits with the tea/coffee facilities. Loved the individual decor, including the slopping floor and a lovely comfortable bed. The staff are very friendly and helpful and the breakfast was hot, fresh and delicious, with a good selection of items both hot and cold. The location of the hotel is excellent, right in the centre of the city with everything close to hand. Will definitely be staying there again.

Dear Julie, Thank you so much for your review. I am so pleased to hear you had such an enjoyable stay and felt that we were different to your average corporate hotel, in the best possible way. I am delighted the room amenities were to your liking. We do have a range of larger room grades which you may wish to consider should we have the pleasure of being able to welcome you back in the future. I highly recommend our Privilege room and Suites which would certainly provide the additional space you may require or desire. Your feedback about the team is wonderful to hear and I very much look forward to sharing your kind words with the team. We are so grateful for you having chosen to stay with us on this occasion Julie. We sincerely hope we have the pleasure of being able to welcome you back very soon. Until next time. . . Kindest regards Chris Butler General Manager

Great location, poor hotel

Customer review rating 1.5/5

Clare B. Couples - Confirmed reviews ALL

Location is brilliant without a doubt, that's where it ends. Shower door broken and unable to shut, carpets lofting, mould, no USB sockets, beds uncomfortable and thrown together. We would not stay again, would rather walk 5 minutes and stay somewhere nice!

Dear Clare, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,160 reviews 9.1/10 Location
  • 1,739 reviews 4.8/10 Room
  • 1,189 reviews 8.8/10 Service
  • 13 reviews 5.4/10 WiFi
  • 1,028 reviews 3.6/10 Comfort
  • 580 reviews 3.4/10 Cleanliness
  • 448 reviews 8.6/10 Breakfast
  • 448 reviews 4.2/10 Amenities

Powered by Trustyou

Our other establishments nearby