Mercure Bangkok Makkasan 4 stars

Customer review rating (ALL Rating) 4.3/5 450 reviews

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Description

Hotel extras

  • The Station : All day dining restaurant with Asian and International cuisine.

  • Wine Bar : M Wine Lounge.

  • Outdoor swimming pool with a garden area.

  • Unobstructed view.

  • Multi-level free car park for guests.

Our accommodation(s)

Hotel location

Mercure Bangkok Makkasan

1599 Kamphaeng Phet 7 Road, Makkasan, Ratchathewi
10400 BANGKOK
Thailand

GPS:13.75129, 100.55734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE STATION

The Station is the all-day dining restaurant located on the 8th floor featuring both international and Asian cuisines. The restaurant offers a buffet selection, and a la carte menu with live cooking station to spotlight the best of our Chef's talent.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  450 reviews

TripAdvisor Rating  4.5/5  1,488 reviews

Not Good 😔 Mercure Hotel Bangkok Makkasan

TripAdvisor rating 1.0/5

Loeyo19 TripAdvisor review

This is very terrible service and I send it some fossil but this is not yet get and customer hungry to us if we deliver you should keep nicely and will call and ask they say no have we already delivered next time don't do it like that again !!!!! Have to be Good

Good hotel not done well

Customer review rating 2.0/5

Yes Families - Confirmed reviews ALL

The hotel and some of the staff are very good. Over all there needs to be a lot of changes. We booked 3 rooms and one room was given in 21st floor. That room has dental kit and conditioner and our room did not have both. You people can’t even provide body lotion. This is very basic. If this property is operating in own terms then you should not use Accor banner.

Dear Yashwanth R., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice place good stay bad rules.

Customer review rating 2.0/5

Finian C. Solo - Confirmed reviews ALL

welcome drink cannot take away from sitting area? It’s not executive lounge drink.

Dear Finian C., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good Stay

Customer review rating 4.0/5

Julz F. Families - Confirmed reviews ALL

We had a pleasant stay at Mecure Makkasan. The staff were friendly and polite. We haven’t had any issues during our stay. Location was not bad, relatively close to all amenities and big shopping complex. Shuttle bus was available to take you to the train station which is a couple of minutes away. Though a tad challenging to walk there as there is no proper footpaths on either side of the road. Overall, it was a satisfactory stay we had whilst in Bangkok.

Dear Julcris F., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay.

Customer review rating 4.5/5

Brian Solo - Confirmed reviews ALL

All the staff were very proffessional, friendly, helpful and always wear a smile on their face. They conduct themselves very well and is always keen to offer assistance. 2 names worth mentioning were the assistant manager of check in and NUY the concierge who were always ready to assist. Everything from check in to check out was smooth. Only thing is there is not much restaurants around the area and there is no footpath to walk around the vicinity of the hotel. But the hotel does provide transport on an hourly period to the MRT Station which helps a lot. Breakfast buffet selection is decent and the meals offered in the restaurant was quite good.

Dear TONG SIANG B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 413 reviews 6.2/10 Location
  • 499 reviews 8/10 Room
  • 484 reviews 7.5/10 Service
  • 5 reviews 5.6/10 WiFi
  • 236 reviews 8.7/10 Cleanliness
  • 165 reviews 7/10 Breakfast

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