Pullman Port Douglas Sea Temple Resort and Spa 5 stars

Customer review rating (ALL Rating) 4.3/5 840 reviews

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Description

Hotel extras

Indulge, relax and unwind at Pullman Port Douglas Sea Temple Resort & Spa. Guests can enjoy modern Australian dining at ALUCO Restaurant, a drink at Pool Bar, wired & Wi-Fi access, 24hr room service and access to the fitness lounge.

Our accommodation(s)

Studio

Studio Spa Room

  • 2 pers. max
  • Bedding 1 x King size bed(s)
  • Views: Golf view or Lagoon view

Hotel location

Pullman Port Douglas Sea Temple Resort and Spa

Mitre Street
4877 PORT DOUGLAS
Australia

GPS:-16.52604, 145.472916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ALUCO RESTAURANT AND BAR

A celebration of the tropics, its produce, culture and cuisine, set within an inviting space centred around a lagoon terrace. Relax into our poolside setting while savouring the fresh tastes of Tropical North Queensland in a Mediterranean flavour.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 160 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  840 reviews

TripAdvisor Rating  4.0/5  2,260 reviews

beautiful resort, lovely efficient staff

Customer review rating 5.0/5

Michelle Couples - Confirmed reviews ALL

40th wedding anniversary in a lovely modern tropical setting

Dear Michelle S., We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was ok for a short stay

Customer review rating 2.0/5

Svetlana D. Families - Confirmed reviews ALL

It was very difficult for my family to share 1 bathroom and 1 toilet in 2 bedroom apartment. Breakfasts were basic, and the pool bar didn't measure up selling melted and then refrozen ice cream. We did have some nice food for dinner at the restaurant. Overall, I'm not sure I would stay at the Pullman again, considering how far away it was from the main street in Port Douglas.

Dear Svetlana D., Thank you for taking the time to tell us about your experience at the Pullman Port Douglas Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. One of our management team will be in touch with you directly to discuss further. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Good stay

Customer review rating 4.5/5

Cheng Families - Confirmed reviews ALL

Staff are all very nice. Rooms are clean and cozy. We enjoyed the pool a lot.

Dear Cheng L., We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. Thank you for the shout out for Sarah Smith, she is an amazing asset to our team and I have passed this feedback to her directly! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Back Again

Customer review rating 4.5/5

Mark Couples - Confirmed reviews ALL

Enjoyable as always.

Dear Mark F., We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dirty, stained duvet

TripAdvisor rating 3.0/5

annaaU7368ME TripAdvisor review

The staff were wonderful and I cannot fault them. The restaurant staff particularly were delightful. However the accommodation was disappointing and dated. We were particularly concerned by the bed and bedding. The pillows were foam and by far the most uncomfortable we have encountered and the duvet was brown and stained. It always revealed itself by the end of the night and clearly many, many people had had similar contact with it. Most unpleasant. A resort such as this, purporting to offer luxury, needs to hold itself to a higher standard. A shame when the staff work so hard.

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Other web-users rate our hotel

  • 183 reviews 7.7/10 Location
  • 531 reviews 6.2/10 Room
  • 580 reviews 7.2/10 Service
  • 24 reviews 1.4/10 WiFi
  • 321 reviews 8.8/10 Pool
  • 273 reviews 5.2/10 Food
  • 201 reviews 3.6/10 Cleanliness
  • 134 reviews 6.5/10 Breakfast

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