Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.4/5 4,488 reviews

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Description

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 40 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,488 reviews

TripAdvisor Rating  4.5/5  1,895 reviews

Certificate of excellence 2023

Great hotel, amazing views, amazing staff.

TripAdvisor rating 5.0/5

adamcQ7254RV TripAdvisor review

Where do I start? Literally from arriving at the entrance we were greeted by Rado and it was a great experience instantly. Checking us in Rado could not do enough for my wife and myself. He answered every question my wife asked him and she likes to know everything. He was funny, very happy and a real credit to the hotel. First impressions are always important and Rado smashed that out the park. The suite was lovely, views amazing from the room and the roof top bar / restaurant area and the only shame is we were only there for one night. Couldn't recommend this place highly enough, especially if you're lucky enough to deal with Rado. Will definitely stay there again if we're in the area and in need if a bed.

Again Novotel has thieves as staff and they do not care!

TripAdvisor rating 1.0/5

rebecca k TripAdvisor review

A sum of Money was stolen from my purse that was in hidden in the hotel room I was staying in . I contacted the hotel when I noticed it had gone and they told me there was nothing they could do that they looked at cctv and checked the door lock, our room was only cleaned on the 16th of march so that was the only time somebody entered the room to my knowledge. The bag that the purse was hidden in was on attached to me the whole time it left the room , The reason I left it in the hotel room was because it was euros and would have been no use to me in London. I have attached photos of reviews from another theft that happened at this hotel not to long ago I have worked in hospitality myself and I know the measure that can be done to find out the truth when matters like this happen, it is completely unacceptable the sum of money that was stolen from me was hidden and not in eye view therefore the culprit searched through my belongings looking for something. I would hate for another person to go through what I have. Absolutely not acceptable!!!

Bokan 37 restorant is the top

TripAdvisor rating 5.0/5

1oleksandrd TripAdvisor review

Hotel is nice, warm and modern interiors, plenty of room where to work from quietly, did not try spa could not comment. Bokan 37 restaurant is the highlight of the hotel, great views over Canary Warf, City and Central London. Rebeca, Andrea and Rosario all work hard, cook serve and provide relaxed and non intrusive service.

Rado saw this exhausted mammy and delivered the respite I needed.

TripAdvisor rating 5.0/5

Sarah C TripAdvisor review

When you are a working mum of 3 kids under 6. There is nothing more important than when you do have to go on a work trip than having a good nights sleep. Rado saw the 3am start in my eyes - he saw I was absolutely wrecked and haven’t properly slept in my months. I asked for a quiet room and he delivered an amazing room with views overlooking London. It has rejuvenated me. The staff at the bar were so kind. The hotels signature scent in lovely. I’m so appreciative of having a good night sleep. It will set me up for the next few months. Thank you Rado for seeing me.

Unexpected average stay for a Novotel

TripAdvisor rating 3.0/5

tomwood2468 TripAdvisor review

Check in was very slow, it seemed they wanted to check every piece of information with you after providing all the details in advance. Rooms were clean and tidy though we found a sock tucked into the curtain when we closed them. Plenty of selection at breakfast, hot and cold options. Didn't get the opportunity to use the spa as it shuts between 12pm and 3pm. We were never told this until we went to use it and there was a sign stuck to the door.

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Other web-users rate our hotel

  • 1,429 reviews 9.1/10 Location
  • 3,287 reviews 7.8/10 Room
  • 2,601 reviews 8/10 Service
  • 31 reviews 6.4/10 WiFi
  • 1,184 reviews 5.7/10 Cleanliness
  • 1,143 reviews 7.2/10 Breakfast
  • 918 reviews 7.4/10 Amenities
  • 604 reviews 8.6/10 Vibe

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