Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 2,219 reviews

Pullman Liverpool - Image 1
Pullman Liverpool - Image 2
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Kings Dock, L34FP liverpool, United Kingdom

Description

Hotel extras

  • Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)

  • Waterfront location and walking distance to Royal Albert Dock

  • High-speed Wi-Fi in all areas

  • Neighbours M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Telephone
Fax +44 151 945 1001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Your meetings and events

Room descriptions and layouts

3 

meeting rooms

From 1 to 100 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,219 reviews

TripAdvisor Rating  4.5/5  3,234 reviews

Certificate of excellence 2023

Amazing

TripAdvisor rating 5.0/5

1_Vi_Vi_1 TripAdvisor review

Great experience. Beautiful hotel and lovely staff. A special thanks to Irene, best waitress. Always nice and ready to help.

Thank you for your review and kind words which I will share with Irene. We hope to welcome you back soon kind regards Neil Brailsford General Manager

Best hotel experience

TripAdvisor rating 5.0/5

Sam1878 TripAdvisor review

Had the most amazing afternoon tea and overnight stay to celebrate my birthday. The food, the atmosphere and the service was brilliant 🤩 if you haven’t been to the hotel already, you must if you are visiting Liverpool, as it is brilliant. Big thanks to Jurgita, Jimmy and Jack for making the event extra special. Thankyou

Sam Thank you for choosing to celebrate your birthday with us here at Pullman Liverpool. Delighted you enjoyed your afternoon tea and the team looked after you I will ensure you kind words are shared and we look forward to welcoming you back in the future kind regards Neil Brailsford General Manager

Welcome and friendly hotel

TripAdvisor rating 5.0/5

Dave A Business - TripAdvisor review

A very welcoming and friendly hotel. After staying at this hotel a few times on business. I have to say there are some members of staff that go out of their way to make sure your stay is comfortable and pleasant. Tarik was exactly this. Making me feel welcome and always happy to help. A very positive and friendly member of staff that the Pullman should find more of. The room is clean, spacious with acceptable WiFi. The bed and pillows are comfortable and the bathroom is a spacious and clean too. The gym could be better equipped and maybe some drawers in the room as the storage for a weeks stay is limited. That being said, I’d happily recommend this hotel if you’re visiting Liverpool. The location is nice as you can walk along the docks and soak up the atmosphere of an evening.

Dear Dave Thank you for your loyalty to the hotel that is truly appreciated. Really appreciate all you feedback that is so valuable to us and appreciated and I will share your kind words with Tarik. We look forward to welcoming you back soon kind regards Neil Brailsford General Manager

Excellent stay

TripAdvisor rating 5.0/5

susytuscany TripAdvisor review

Excellent hotel for our stay in Liverpool. A shout out to Jack, the bell captain in the lobby, who was incredibly friendly and welcoming and provided us with great information. He made our stay more special. Our king size room was comfortable and a decent size with a good water view, the room and bathroom amenities met our needs. The lobby bar area is nicely designed and comfortable, with great drinks (as well as coffee drinks) and we enjoyed the live music. Almost any time of day guests are hanging out in the lobby/bar which provides a nice atmosphere. Our rate included breakfast and we appreciated that breakfast runs until 11:00 am, although coming on the very late side means that the hot food is more lukewarm and some of the buffet items were running low (to be expected). I would say that the location is slightly more out of the way than I expected. I liked being along the water with easy access to Albert Dock, the Beatles Story, Liverpool Museum and other waterfront locations. And it is walking distance into the city from the hotel, anywhere we wanted to go was no more than a 20 min walk. But the walk feels a bit long in windy, cold, occasionally misty April weather.

Dear Susy E Thank you for your review and feedback that is so important to us and most appreciated. Delighted you had an enjoyable experience and enjoyed our live music offering Really appreciate your kind words about Jack which I will ensure are shared with him We hope to welcome you back on your next visit to Liverpool kind regards Neil Brailsford General Manager

Lovely hotel, lovely location, great Staff

Customer review rating 4.5/5

Scott Couples - Confirmed reviews ALL

From start to finish the service we received form all the staff we engaged with was fantastic. Our room was lovely and had floor to ceiling windows giving a panoramic view of the River and surrounding areas. The staff had kindly left a card and cake in our room congratulating us on our anniversary. This is the second time i have stayed in this hotel (0nce for business and once for pleasure) within the last 4 months and both occasions have been fantastic. i would highly recommend this hotel, and it will certainly be my hotel of choice whenever staying in Liverpool

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Other web-users rate our hotel

  • 1,562 reviews 9.5/10 Location
  • 2,444 reviews 8.8/10 Room
  • 2,307 reviews 9.3/10 Service
  • 16 reviews 7.7/10 WiFi
  • 1,000 reviews 8.6/10 Comfort
  • 990 reviews 8.4/10 Breakfast
  • 912 reviews 7.5/10 Cleanliness
  • 555 reviews 7.7/10 Food

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