The Royal Surakarta Heritage - MGallery 5 stars

Customer review rating (ALL Rating) 4.4/5 836 reviews

The Royal Surakarta Heritage - MGallery - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

Our accommodation(s)

Hotel location

The Royal Surakarta Heritage - MGallery

Jl Slamet Riyadi No 6
57111 SOLO
Indonesia

GPS:-7.571785, 110.828656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SRIKANDI

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  836 reviews

TripAdvisor Rating  4.5/5  1,369 reviews

Certificate of excellence 2023

Well located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Beautiful traditional aesthetics, friendly staff however one lift was broken during our stay and the other lift was really slow.

Dear Mrs.MAHARANI J., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Lovely people, beautiful place, great experiences

Customer review rating 5.0/5

S. F. Business - Confirmed reviews ALL

Very nice place with many interesting local art deco, people always smile and many interesting places around.

Dear Mr.F. S., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

AC not good

Customer review rating 3.5/5

S. S. Business - Confirmed reviews ALL

Air Conditioner at lobby and room is not good condition. Very warm and not cold like standard

Dear Mr.S. S., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Perfect Location

Customer review rating 3.5/5

R. S. Families - Confirmed reviews ALL

Use to be an nice Hotel, but I believe the hotel still try to pick up their glory from previous years. I believe the hotel has been facing the economic turbulence from the cobid era and global economy crisis. Lack of maintenance in the hotel, specially in the rooms. To many details are gone. I do hope the hotel will come back to her glory.

Good Location

Customer review rating 3.0/5

W. Couples - Confirmed reviews ALL

Room was okay Like the hotel art design and decoration Swimming pools and gym looks very outdated Breakfast was so so, very crowded, food quality can be better

Dear Mr/Mrs.YAPIT W., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

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Other web-users rate our hotel

  • 372 reviews 8.5/10 Location
  • 915 reviews 7.4/10 Room
  • 870 reviews 8.9/10 Service
  • 19 reviews 6.2/10 WiFi
  • 385 reviews 7.6/10 Cleanliness
  • 305 reviews 8.1/10 Breakfast
  • 47 reviews 3/10 Pool

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