Novotel Bangkok Sukhumvit 20 4 stars

Customer review rating (ALL Rating) 4.6/5 832 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Renowned gourmet bar and restaurants

  • Interconnecting rooms and Family Suites

Our accommodation(s)

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20, Klong Toey
10110 BANGKOK
Thailand

GPS:13.731522, 100.564021

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

17 

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  832 reviews

TripAdvisor Rating  4.5/5  2,105 reviews

Certificate of excellence 2023

Very nice hotel in good location staff very polite and friendly

Customer review rating 4.5/5

Peter W. Families - Confirmed reviews ALL

Very happy with hotel The only comment we would make for consideration was about pool tiles, whilst views and pool area was very nice our group felt the tiles were too rough and not comfortable, if they need to be replaced we would suggest going with a smoother finish tile. Overall though very happy

Dear Mr. w., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

Top class customer service

Customer review rating 4.5/5

Colin Business - Confirmed reviews ALL

I am a regular guest ovr many years and the service is always of he highest standard

Dear Khun Colin, We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

Overwhelmingly satisfied.

Customer review rating 5.0/5

Willie D. Business - Confirmed reviews ALL

The rooms were well kept and all the facilities were accessible.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

Best Concierge headed by Bruze

TripAdvisor rating 5.0/5

Nichola J TripAdvisor review

Hotel is well placed for everything, be it a good coffee, local food, massages etc., The best of all was the Concierge headed by Bruze and his boys. They were extremely helpful and helped with luggage, translation or jus a smile. I highly recommend Novotel Sukhimvit.

Dear Nicolaj835, Thank you very much for taking the time to write your review on Trip Advisor regarding your recent experience with us. It is wonderful to hear that you enjoyed your stay and surrounding area. Thank you for the compliments for Khun Bruze, our staff. Your comments are very important to us as we strive to ensure that all our valued guests are provided with the best level of services. Thank you once again and we look forward to welcoming you back soon! Yours sincerely, Kanta Hanvesakul Resident Manager

As Above, great stay twice in two months

TripAdvisor rating 5.0/5

TPP44 TripAdvisor review

Super comfy room nice bed good shower all amenities . Very helpful friendly staff especially with a problem with our bank. Excellent location, relatively quiet location. Concierge very helpful. Super breakfast so many choices . All round a good choice. Thanks guys and girls for a pleasant stay.

Dear TPP44, Thank you for your wonderful review! Your comments will be shared with our entire team as it always nice to hear that our guests have enjoyed their stay and pleased with our services. Your comments will be shared with our entire team. Thank you once again for your valuable feedback and we look forward to welcoming you back soon! Yours sincerely, Kanta Hanvesakul Resident Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 728 reviews 9/10 Location
  • 879 reviews 8.2/10 Room
  • 972 reviews 8.9/10 Service
  • 11 reviews 9.6/10 WiFi
  • 532 reviews 8.9/10 Breakfast
  • 373 reviews 7.8/10 Cleanliness
  • 371 reviews 7.5/10 Comfort
  • 273 reviews 8/10 Amenities

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